Wells Fargo

Strategic Initiatives Consultant, Merchant Services

Wells Fargo$100K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Business Execution or Strategic Planning experience.
  • Experience in Merchant Services, Payments, or Financial Services.
  • Proven track record in leading cross-functional initiatives in a large organization.
  • Strong project management and problem-solving skills.
  • Advanced analytical skills and financial acumen.

Responsibilities

  • Lead complex, cross-functional initiatives to advance strategic priorities.
  • Partner with senior leaders to execute initiatives improving business performance and client experience.
  • Analyze performance and market trends to develop actionable strategies.
  • Coordinate across multiple business lines to align stakeholders and manage dependencies.
  • Identify opportunities for process improvements and efficiency gains.
  • Develop executive-level presentations and strategic communications.
  • Monitor progress against strategic objectives and recommend actions to mitigate risks.

Benefits

  • Hybrid work schedule available.
  • Collaborative work environment with senior leadership.
  • Opportunities for professional development and growth.
  • Involvement in high-priority strategic initiatives.
  • Contributions to the success of key business initiatives.
Full Job Description

About this role:

The Strategic Initiatives Consultant will help shape and execute the highest-priority initiatives within our Merchant Acquiring business. In this role, you will partner closely with senior leadership to identify growth opportunities, evaluate strategic options, and drive initiatives that support both near-term objectives and long-term business goals. As a trusted advisor, will lead the analysis and resolution of complex business challenges, develop actionable strategies, and oversee cross-functional execution from concept through implementation. This role requires a combination of strategic thinking, project leadership, and business execution, with accountability for delivering measurable outcomes across the organization.


In this role, you will:

  • Lead and support complex, cross-functional initiatives that advance strategic priorities across Merchant Services.

  • Partner with senior leaders and key stakeholders to identify, prioritize, and execute initiatives that improve business performance, client experience, operational effectiveness, and organizational outcomes.

  • Analyze business performance, market trends, operational metrics, and strategic opportunities to develop actionable recommendations.

  • Coordinate efforts across multiple lines of business and support functions to align stakeholders, manage dependencies, and resolve issues.

  • Identify opportunities to streamline processes, improve efficiency, and enhance execution while maintaining strong risk and control disciplines.

  • Develop executive-level presentations, board materials, business reviews, strategic narratives, and communications for senior leadership audiences.

  • Transform complex data and business insights into clear, concise, and visually compelling presentations that support executive decision-making.

  • Support business planning, operating reviews, organizational initiatives, and special projects across Merchant Services.

  • Monitor progress against strategic objectives and key performance indicators, identifying risks and recommending actions to achieve desired outcomes.


Required Qualifications:

  • 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

  • 5+ years of Business Execution, Strategy, Management Consulting, Business Transformation, Program Management, Strategic Planning, or related experience, demonstrated through work experience, training, military experience, or education.

  • Experience within Merchant Services, Payments, Treasury Management, Commercial Banking, Financial Services, or FinTech.

  • Experience leading and executing complex cross-functional initiatives within a large, matrixed organization.

  • Strong project management, problem-solving, organizational, and execution skills.

  • Experience supporting strategic planning, business execution, business transformation, or organizational effectiveness initiatives.

  • Strong financial and business acumen, including experience evaluating business performance and operational metrics.

  • Advanced analytical skills with the ability to synthesize information and develop recommendations for leadership.

  • Knowledge of the payments ecosystem, merchant acquiring, payment acceptance solutions, and emerging payment technologies.

  • Experience building executive dashboards, scorecards, and leadership reporting.

  • Ability to communicate complex concepts through compelling storytelling, data visualization, and executive-ready presentations.

  • Experience supporting senior executives and leadership teams in highly visible strategic initiatives.

  • Exceptional written, verbal, and presentation communication skills.

  • Advanced PowerPoint and executive presentation development capabilities, including the ability to create polished, concise, and impactful materials for senior leaders.

  • Ability to influence without direct authority and build partnerships across diverse stakeholder groups.

  • Proven ability to manage multiple priorities and deliver results in a fast-paced environment.


Job Expectations:

  • Ability to work at one of the locations in the job posting.

  • This position does not offer relocation assistance.

  • This position currently offers a hybrid work schedule.

  • This position does not offer VISA sponsorship.

Posting Location:

  • 550 South Tryon - Charlotte, North Carolina, 69167

​Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Posting End Date:

25 Sep 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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