Strategic Customers Executive for North America F/M/X

Whoz

$120K — $150K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 9+ years of software industry experience, with 5+ years in consultative direct sales, particularly in SaaS.
  • Experience working with AI in resource management or talent deployment.
  • Background in managing large strategic deals or business development initiatives, including M&A or revenue share models.
  • Strong leadership qualities with a focus on problem-solving and decision-making.
  • Proficient in communication and negotiation with senior executive clients.
  • Demonstrated organizational and analytical skills, with international experience as an added advantage.

Responsibilities

  • Drive large, strategic deals targeting $3M+ in annual net contract value (NNACV).
  • Engage in collaborative go-to-market (GTM) activities, including account planning and deal shaping.
  • Act as the voice of the field to improve outcomes for strategic customers.
  • Represent Whoz in senior customer interactions as a sponsor and strategist.
  • Develop innovative commercial structures to expedite complex sales cycles.

Benefits

  • Opportunity to engage in an ambitious project with real impact.
  • Supportive work environment centered on personal and professional development.
  • Inclusive work culture where every team member's voice matters.
Full Job Description
The Opportunity

Reporting to the Global VP for Strategic Sales, the mission of the North American Strategic Customers Executive is to drive Whoz's long-term revenue growth and profitability through larger and more strategic transactions in the Canadian and American markets. This leader will act as an in-region deal expert, responsible for steering end-to-end deal strategy, developing innovative commercial structures, and leading complex sales cycles for our high-stake deals.

We require the Strategic Customers Executive to apply a consistent, programmatic approach to deal execution. This includes effective account planning, pipeline development, and opportunity review processes to ensure that all necessary parties are involved at the right time, maximizing market opportunities and expediting sales cycles for larger deals.

The role demands the ability to articulate value and structure comprehensive, multi-product agreements, enabling the presentation of optimal deals to customers.

Priorities & Responsibilities
  • Drive large and complex strategic deals: validate and engage with opportunities to build $3M+ NNACV opportunities, track deal progression, and escalate risks/needs to senior leaders as necessary.
  • Champion all collaborative GTM activities, including account planning, strategic pursuits, and deal shaping, ensuring alignment on goals and strategies.
  • Serve as the field voice to continuously enhance outcomes for our strategic customers.
  • Represent Whoz as a sponsor, strategist, and negotiator in senior customer engagements.


Qualifications
  • Experience in incorporating AI into resource management, talent deployment, or learning and development processes.
  • 9+ years of software industry experience.5+ years of consultative direct sales experience, especially in SaaS, with progressive client-facing responsibilities.
  • Experience in handling large deals or corporate strategy/business development, such as M&A, IP acquisition, or revenue share models, is an advantage.
  • Familiarity with emerging trends in IT and business.A team player with unquestionable integrity, credibility, and character.Strong leadership, problem-solving, and decision-making capabilities.
  • Ability to interface and negotiate with senior client executives.Excellent communication and presentation skills.
  • Strong organizational and analytical skills.International work experience.A continuous improvement and growth mindset.
Why to join us ?

Being part of Whoz adventure means:
  • Put your skills and experience into an ambitious project
  • Integrating a caring and supportive work's environment conducive to personal and professional development and where the key words are Trust, Engagement, Ambition & Mastery (TEAM)
  • Be part of a work team where every voice count and everyone is an actor in the success of the group

Location : USA
Department Revenue Localisations East Coast-US Statut à distance Hybride Type de contrat CDI

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