5-10 years of experience in Account Management or Sales within an Enterprise SaaS environment.
Familiarity with the procurement technology landscape.
Strong business acumen with a knack for negotiation and opportunity identification.
Organized, detail-oriented, and rigorous in approach.
Proactive and autonomous in managing client relationships.
Excellent verbal communication skills for building relationships.
Ability to quickly learn and utilize CRM tools.
Team player who enjoys collaboration across departments.
Fluency in English, both written and spoken.
Responsibilities
Manage and strengthen relationships with strategic accounts, aligning solutions with client objectives.
Identify and capitalize on growth opportunities like cross-selling and up-selling.
Develop strategic account plans to achieve long-term revenue targets.
Identify risks early and create plans to retain customers.
Educate clients on best practices for utilizing solutions effectively.
Assist clients in creating ROI cases and executing tailored procurement strategies.
Lead high-stakes sales cycles and renewal negotiations to ensure client buy-in.
Benefits
Unlimited PTO
Parental leave
401(k)
Health insurance
Performance bonus
Remote work policy
Flexible working hours
Equity Program
Referral bonus
Full Job Description
Where would you fit in the team?
The Strategic Account Manager role focuses on strengthening relationships with key accounts, driving value through SpendHQ's solutions. It involves collaborating with senior stakeholders to develop long-term strategies, driving revenue growth, ensuring client retention, and managing complex sales processes. The role also influences product strategy to meet client needs.
What will your job entail?
Manage and strengthen relationships with strategic accounts, aligning SpendHQ solutions with client objectives.
Identify and capitalize on growth opportunities like cross-selling and up-selling to achieve revenue goals.
Develop strategic account plans to reach long-term revenue targets.
Identify risks early and build a strong plan to retain customers.
Educate and guide complex clients on best practices for SpendHQ's solutions.
Assist clients in creating ROI cases and executing procurement strategies tailored to their organizational goals.
Lead high-stakes sales cycles and renewal negotiations, ensuring client buy-in.
What experience and skills do you need to succeed?
You have at least 5 to 10 years of experience in an Account Management or Sales role within an Enterprise SaaS environment.
You are familiar with the procurement technology landscape and understand the industry.
You have a strong business mindset and enjoy negotiating and identifying opportunities.
You are organized, rigorous, and detail-oriented.
You are proactive and autonomous, and comfortable taking ownership of client relationships.
You have excellent verbal communication skills and the ability to build strong relationships with prospects and clients.
You are able to quickly learn and use tools such as CRM platforms.
You are a team player who enjoys helping colleagues and collaborating across teams.
You are fluent in English, both written and spoken, which is the primary working language.
Why do people love working at SpendHQ?
At SpendHQ, we are:
Stronger Together - Everyone plays an important role at SpendHQ. We deliver more success through shared goals and mutual support. We work diligently to break down silos and collaborate.
People Focused - We care about those we work with and those we serve. We strive for strong results, but not at the expense of people.
Our Best Every Day - We act with authenticity, integrity, dependability and empathy. We are transparent with clients and each other. We foster an environment full of humble, fun go-getters who approach every day as an opportunity to be their best.
Customer Obsessed - Our customers are the reason for our success. We work hard to provide solutions that make their lives easier and help them achieve extraordinary things.
Bold in Action - We believe in taking daring moves. We do everything with enthusiasm because we know our work is meaningful.
What you need to know?
Salary commensurate with experience. This is a full-time, salaried position with a competitive benefits package:
Unlimited PTO
Parental leave
401(k)
Health insurance
Performance bonus
Remote work policy
Flexible working hours
Equity Program
Referral bonus
The position is based in our US Headquarter in Atlanta and reports to our US Account Management Team Lead.
