Strategic Account Manager

Copeland

$90K — $130K *
US-AnywhereRemote in United States
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Eight (8) or more years in B2B or technical sales roles in complex environments.
  • Proven success managing strategic or enterprise-level customer accounts.
  • Advanced skills in consultative selling and negotiation.
  • Ability to effectively engage and influence executive stakeholders.
  • Strong written, verbal, and presentation communication skills.
  • Experience using CRM tools for pipeline and account management.

Responsibilities

  • Develop and implement long-term growth strategies for strategic customers.
  • Build and maintain executive-level relationships as a trusted advisor.
  • Lead complex sales opportunities through consultative solution-selling.
  • Coordinate with sales, engineering, and services teams for integrated solutions.
  • Utilize market and technical insights to identify opportunities and reduce risk.
  • Maintain accurate forecasts and account strategies in CRM systems.

Benefits

  • Flexible time off plans including paid parental leave.
  • Vacation leave and holiday leave options.
Full Job Description
If you are an experienced sales professional who thrives in complex, multi‑stakeholder customer environments, Copeland has an opportunity for you. As a Strategic Account Manager, you will own and grow strategic customer relationships, lead complex sales cycles, and develop long‑term account strategies that drive sustained value for both the customer and Copeland. Key Responsibilities • Develop and execute long‑term, account‑specific growth strategies for assigned strategic customers. • Build and sustain executive‑level relationships across customer organizations, serving as a trusted advisor. • Lead complex, multi‑stakeholder sales opportunities using consultative solution‑selling practices. • Coordinate cross‑functionally with sales, engineering, and services teams to deliver integrated customer solutions. • Apply deep market, customer, and technical insight to identify growth opportunities and mitigate risk. • Maintain accurate forecasts, opportunity plans, and account strategies within CRM systems. Required Experience & Skills • Eight (8) or more years of experience in B2B or technical sales roles supporting complex customer environments. • Demonstrated success managing strategic or enterprise‑level customer accounts. • Advanced consultative selling, opportunity management, and negotiation skills. • Ability to engage and influence executive‑level customer stakeholders. • Strong written, verbal, and presentation communication skills. • Disciplined use of CRM tools to manage pipeline, forecasts, and account plans. Legal authorization to work in the country of employment – sponsorship will not be provided. Preferred Experience & Skills • Experience selling complex, technical, or solutions‑based offerings. • Experience leading multi‑year account strategies or enterprise‑level engagements. • Technical background in industrial engineering, mechanical engineering, electrical engineering, or a closely related systems‑focused discipline. Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

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