Total Wine and More

Store Manager

Total Wine and More$72K — $104K *
Cary, NC 27513In-Person
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration or related field preferred
  • 4-6 years of work experience, with 5+ years in a managerial role in retail
  • Experience leading and motivating a sales-focused team, preferably in big box retail
  • Strong financial performance management experience
  • Familiarity with point-of-sale and inventory management systems
  • Willingness to work flexible hours, including evenings and weekends

Responsibilities

  • Drive sales and achieve key performance metrics (KPMs)
  • Recruit, train, and manage store staff, including development and disciplinary actions
  • Oversee daily operations, including payroll and inventory management
  • Deliver exceptional customer service through exemplary leadership and conflict resolution
  • Maintain vendor relationships to achieve store objectives
  • Ensure compliance with laws and regulations regarding alcohol sales and store safety

Benefits

  • Paid Time Off (PTO)
  • Generous store discounts
  • Comprehensive health care plans including medical and dental
  • 401(k), HSA, FSA, and pre-tax commuter benefits
  • Disability and life insurance coverage
  • Paid parental leave
  • Pet insurance options
  • Critical illness and accident insurance
  • Discounts on home and auto insurance
  • College tuition assistance
  • Career development and product training opportunities
  • Consumer classes available
Full Job Description

About the role

As Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will manage store operations and create a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Store Manager and report to the District Manager.

You will
  • Drive sales and deliver against key performance metrics (KPMs)
  • Recruit, train, and manage store team, including ongoing development and disciplinary action
  • Manage day-to-day operations, including payroll, inventory, merchandising and shrink
  • Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
  • Maintain vendor relationships to support store and inventory objectives
  • Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment

You will come with
  • Bachelor's degree in business administration or related field preferred
  • 4-6 years of work experience, 5+ years of proven experience in a managerial or supervisory role in a retail setting
  • Experience leading, developing and motivating a sales-focused team, big box experience preferred
  • Experience managing overall financial performance
  • Familiarity with point-of-sale systems and inventory management software
  • Ability to work a flexible schedule as business requires, including evenings and weekends

Physical requirements (with or without accommodations)
  • Must be 21 years of age or older
  • Walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • Ability to safely lift, load, and handle cases and pallets
  • Climb ladders and lift 50 lbs. overhead and repeatedly
  • May be exposed to various outdoor weather conditions throughout the workday

We offer
  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans (medical, prescription, dental, vision)
  • 401(k), HSA, FSA, Pre-tax commuter benefits
  • Disability & life insurance coverage
  • Paid parental leave
  • Pet insurance
  • Critical illness and accident insurance
  • Discounted home and auto insurance
  • College tuition assistance
  • Career development & product training
  • Consumer classes
  • & More!

Crafted for you

We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program. To view our full career page, click here:

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.

Worker Type:
Regular

Pay Range:
$72,818.00 - $104,857.00 Annual

About Total Wine and More

Total Wine & More is a large, family-owned, privately held American alcohol retailer founded and led by brothers David and Robert Trone. Total Wine & More was named Retailer of the Year by Market Watch in 2006, Beverage Dynamics in 2008, and Wine Enthusiast Magazine in 2004 and 2014. The company is headquartered in Bethesda, Maryland. Total Wine & More's selection of wines, spirits, and beers spans the globe. The company has over 200 stores in 24 states and continues to expand.
Learn more about Total Wine and More
Size
5,000 employees
Industry
Founded
1991

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