Store Manager - South Coast Plaza

Qualifications

• 5+ years of leadership experience in luxury or advanced contemporary retail
• Exceptional interpersonal and customer service skills
• Proactive in addressing customer concerns with a customer-centric approach
• Proficient in sales goal management, budgeting, and retail math
• Strong coaching and performance management skills
• Highly motivated and adaptable in a fast-paced environment
• Tech-savvy with experience in Microsoft Office and G Suite

Responsibilities

• Lead the team to deliver an exceptional in-store client experience
• Foster a clienteling mindset to drive appointment selling and loyalty
• Analyze KPI reporting to create strategies for performance improvement
• Own the hiring and ongoing development of top talent
• Collaborate with HQ to plan community events and build local partnerships
• Maintain organized sales floor and stockroom, supporting visual merchandising
• Oversee all store operations and manage monthly supply budget

Benefits

• Flexible work schedules and encouraged paid time off
• 75% coverage of medical, dental, and vision insurance costs
• Generous parental leave program
• Employee discount and commission eligibility
• Wardrobe allowance