Employment Opportunity
Sheridan Nurseries
Etobicoke Garden Centre is actively searching for a:
Store Manager Permanent - Full TimeAbout the Job:As Store Manager, you will lead one of Sheridan Nurseries' Garden Centres, accountable for driving sales growth, profitability, guest experience, operational excellence, and team development. You will build a high-performing culture, identify opportunities to improve efficiency, and create an exceptional shopping experience that inspires guests to return throughout the year.
Success in this role means developing people, growing market share, maximizing productivity, and finding innovative ways to strengthen the business in every season.
Key Responsibilities:Business Performance & Financial Management- Accountable for achieving sales, gross margin, labour, shrink, and profitability targets.
- Analyze financial results and key performance indicators to identify opportunities and drive corrective action.
- Develop and execute store business plans to increase sales, profitability and traffic.
- Drive labour productivity through effective scheduling, workload management, and resource allocation.
- Monitor and control expenses while ensuring exceptional guest service standards.
Leadership & Team Development- Build, coach, and develop a high-performing leadership and sales team.
- Create a culture of accountability, engagement, recognition, and continuous development.
- Recruit, onboard, train, and retain top talent.
- Identify and develop future leaders through succession planning and talent development.
- Lead through visibility, communication, and active involvement on the sales floor.
- Foster a positive and engaging workplace culture that promotes teamwork, inclusion, and employee retention.
Guest Experience- Deliver an exceptional and consistent guest experience that reflects Sheridan Nurseries' values and reputation.
- Ensure all team members are knowledgeable, engaged, and focused on providing outstanding service.
- Resolve customer concerns professionally and effectively while maintaining long-term customer relationships.
Operational Excellence- Ensure the store operates safely, efficiently, and in compliance with all company policies and procedures.
- Oversee inventory management, merchandising, receiving, seasonal transitions, and loss prevention initiatives.
- Maintain high standards of store presentation, cleanliness, and visual merchandising.
Continuous Improvement- Challenge existing processes and identify opportunities to simplify work, improve efficiency, and reduce unnecessary costs.
- Lead a culture of continuous improvement by encouraging innovation and practical solutions from team members.
- Monitor operational processes and implement improvements that enhance both the guest and employee experience.
Wage Range: $70,000.00 - $100,000.00Qualifications- 5+ years of progressive retail leadership experience with responsibility for sales, labour management, inventory control, team development, and business performance.
- Proven ability to lead high-performing teams and deliver financial results.
- Strong analytical, problem-solving, and decision-making skills.
- Demonstrated ability to coach, motivate, and develop employees.
- Exceptional communication and interpersonal skills.
- Experience managing budgets, labour costs, and key performance metrics.
- Proficiency with retail technology, reporting, and business systems.
- Flexible availability, including evenings, weekends, and peak seasonal periods.
- This job requires extended period of walking and standing as well as the ability to work in various weather conditions and environments.
We thank all applicants for their interest however only those selected for an interview will be contacted.
If selected, please advise if you require special accommodation to attend the interview.
This job posting is for an existing vacancy within our organization.
