Store Manager

Big O Tires

$80K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in automotive repair facility management
  • Minimum 2 years of automotive industry experience
  • Effective communication skills in English, Spanish is a plus
  • Ability to read safety rules and operating instructions
  • Must possess a valid driver's license
  • Physical stamina to be on feet most of the day and perform manual tasks

Responsibilities

  • Hire, train, and manage store staff while evaluating performance
  • Drive sales and profitability to meet or exceed budget goals
  • Identify and act on business growth opportunities
  • Set clear KPIs and expectations for team performance
  • Manage payroll and controllable expenses effectively
  • Provide excellent customer engagement as a role model
  • Ensure compliance with cleanliness and safety standards
  • Conduct inspections and ensure readiness of work orders

Benefits

  • Medical, Dental, Vision coverage
  • Short Term Disability insurance
  • 401k retirement plan
  • Weekly paychecks
  • Employee discounts
  • Paid sick time and vacation
Full Job Description
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

POSITION SUMMARY

As an Automotive Store Manager for Big O Tires, you will direct and manage the overall daily operations of the retail store in accordance with identified company goals to obtain optimum efficiency, economy of operations, and maximize profit. The Store Manager drives sales growth as the leader of the customer experience on the sales floor while providing the WOW factor to all of our guests.

You will have the great responsibility to inspire, motivate, lead and develop an entire store team. You will provide leadership and direction to the store staff and successfully champion business strategies, vision and values. The Store Manager will maximize store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising and operations are consistent and well executed.
Our pay program for managers is a competitive salary plus earn a % of gross profit from personal and store sales with uncapped earnings potential

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Hires, trains, assigns duties and schedules work hours, monitors and evaluates job performance, disciplines, and terminates employees in accordance with company procedures and policies
  • Demonstrates leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals
  • Looks for opportunities to grow the business and improve profitability
  • Understands the impact surrounding KPI's and level sets employee expectations to achieve positive results
  • Maintains payroll and controllable expenses on P&L
  • Personally demonstrates high level of customer engagement and sets expectations for team
  • Ensures company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area
  • Provides clear and consistent feedback to employees on a regular basis
  • Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form (Health Check) for completeness
  • Ensure compliance with OSHA and Federal and State Environmental regulations

QUALIFICATIONS
  • 2 Years experience in an Automotive repair facility management capacity where managing team sales and bottom-line performance is a must
  • 2 years min Automotive industry experience
  • Can speak, read and write English. Spanish speaking is a plus
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to speak effectively before customers and employees
  • Valid driver's license
  • Must be able to be on your feet for the majority of the day, sitting, stooping, lifting, pushing and pulling

BENIFITSMedical, Dental, Vision
Short Term Disability
401k
Weekly pay check
Employee Discounts
Paid sick time
Paid vacation

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

Compensation: $80,000.00 - $100,000.00 per year

From flat tires and oil changes to rotor resurfacing and that weird clunking sound you've been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.

Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.

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