Proven ability to lead a large, diverse team in a fast-paced retail environment
Strong business acumen with experience managing P&L and controllable expenses
Track record of using data and KPIs to inform strategy and drive business performance
Skilled in coaching, talent development, and succession planning
Demonstrated ability to build inclusive, high-performing team cultures
Experience in visual merchandising and operational excellence
Exceptional communication, collaboration, and leadership skills
Responsibilities
Analyze key KPIs to identify business trends and adjust store strategy accordingly
Manage expenses to meet financial targets and optimize profitability
Cascade goals and priorities to leadership team and staff
Identify solutions to overcome challenges in meeting targets
Employ coaching techniques to develop team members
Establish and enforce performance accountability across the leadership team
Foster a strong selling culture that enhances customer experience
Benefits
Opportunity to work in a dynamic, fast-paced environment
Exposure to rewarding career advancement opportunities across various functions
Comprehensive benefits package including medical, vision, and dental
Generous employee discount program
Flexible work environment promoting work-life balance
Full Job Description
YOU WILL BE:
As the Store Director,you will set the strategic vision and lead all aspects of store operations to achieve financial targets, deliver an elevated customer experience, and drive a culture of performance and inclusion. You will use key business insights and KPIs to inform strategy, optimize resources, and empower your leadership team to deliver results. By modeling connected coaching, building a high-performing and collaborative team, and maintaining operational excellence, you will shape a store environment that reflects our brand values, develops talent, and exceeds customer expectations.
WHAT YOU WILL DO:
Analyze key KPIS to identify business trends, adjusts store strategy and resources to drive sales and profit
Manage expense controllables to deliver 4-wall EBIDTA including payroll, Saks Credit, supply ordering, and gross margin
Cascade goals and priorities to leadership team and store associates
Identify and find solutions to help break barriers to be able to hit targets and goals
Utilize, implement, and role model connected coaching techniques with team members
Establish clear expectations and consistently drives accountability across the leadership team to ensure strong performance and results
Create a strong selling and service culture that enhances customer experience
Encourage associates to share ideas to promote a high performance culture
Foster a collaborative, inclusive environment where all team members feel valued.
Ensure new hires and promotions are thoughtfully onboarded to feel connected, supported, and set up for success.
Identify and develop creating a robust and inclusive succession plan for all key store roles
Maintain brand standard of operational excellence across all aspects of the business
Ensure consistent execution of brand presentation by leveraging all available tools, staying current on visual direction, and identifying opportunities to elevate in-store experiences
Manage daily compliance with company policies and procedures by actively using Storeforce to communicate, track, and sign off on tasks
Own the execution of the inventory process within the store, ensuring accurate preparation, timely completion and adherence to all standards during bi-annual counts
Acquire industry knowledge and shares learnings with Market Manager
Develop and communicate a clear vision, aligning store strategies with company goals to drive growth and profitability
Build a strong network by acting with customer and business needs in mind
Leverage networks to enhance collaboration, influence outcomes and drive business results
Guide the store team through change by modeling a positive mindset, clearly communicating updates, and helping associates adapt to new processes and priorities.
WHAT YOU WILL BRING:
Proven ability to lead a large, diverse team in a fast-paced retail environment
Strong business acumen with experience managing P&L, payroll, and controllable expenses
Track record of using data and KPIs to inform strategy and drive business performance
Skilled in coaching, talent development, and succession planning
Demonstrated ability to build inclusive, high-performing team cultures
Experience in visual merchandising and operational excellence
Confident decision-maker with the ability to lead through change
Exceptional communication, collaboration, and leadership skills
Passion for customer experience and ability to create a service-first culture
Flexibility to work evenings, weekends and public holidays
YOUR LIFE AND CAREER AT SAKS OFF 5TH:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
SALARY AND OTHER BENEFITS:
The starting salary for this position is between [$90,000-$103,000annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
[This position is also eligible for [bonus] [long-term incentive compensation awards].]
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
