We are seeking the talents of a
Store Director to contribute to the next chapter of Sézane's journey. The position is based in Upper East Side in New York, NY.
Key Responsibilities- Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures.
- Manage, train and motivate shop team (assist with hiring and recruitment process)
- Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.)
- Be accountable for Shop budgets and financial targets while identifying and seizing opportunities for growth.
Driving business performance- Monitor performance to propose commercial action plans to maximize sales + minimize costs
- Monitor operational expenses and responsible for supply management
- Develop open relationships and collaborate transversally with Paris HQ team
Operations- Follow up on retail excellence programs
- Liaise with internal & external partners to solve issues related but not limited to: deliveries, stock, IT, maintenance, security
- Ensure quality of internal control and inventory management (inventory, cash management, internal procedures)
- Plan and execute store events, off-site activations and partnerships
Team Management- Coach staff and motivate teams to achieve the best customer service and financial growth
- Conduct full appraisals with direct reports / clear objectives to the retail team
- Participate in recruitment, store organization, team development and general HR needs
Clienteling- Ensure strong client mindset within the team and obsession for client satisfaction
- Develop deep understanding of client base and support in local initiatives to grow / increase loyalty of local clients
Requirements• Motivated, proactive and positive attitude
• Autonomous, agile, entrepreneurial, result driven
• Ability to adapt to become a strong brand ambassador
• Strong managerial skills (5 to 7 years of retail management) and business acumen
• Experience in a luxury or fast-paced retail environment preferred
• Excellent communications and team management skills
• French speaking is a plus
BenefitsSalary range: $85-105K (Salary + Bonus)
Plus a competitive benefits package
If this role and Sézane speaks to you, apply now !
