Store Director

The Store Director is responsible for all aspects of store operations and planning, including; events, weekly sales flyers, execution and evaluation to ensure maximum sales, effective cost control, and efficient utilization of labor. They are accountable for ensuring a positive shopping experience for customers and a positive working environment for employees. This position requires adhering to all procedural guidelines.

Essential Duties & Responsibilities
• Works with all departments to ensure and maintain appropriate functioning of entire store operations.
• Prepares weekly sales/labor projections, executes to plan, and consistently achieves budgeted payroll percentage.
• Oversees department managers to ensure they are held accountable for the conditions of their department; includes monitoring their hiring practices, scheduling techniques, and their ability to keep labor costs at or below budgeted payroll; ensures staff is trained on all policies and procedures.
• Hires, develops, evaluates, and supervises Department Managers and staff.
• Accounts for the Department Managers' weekly schedules to be at or below the budgeted payroll percentage for the store.
• Manages store financials and demonstrates full comprehension of the Profit & Loss (P&L) Statement.
• Analyzes company financial statements and use them in the daily operation of business.
• Maintains store sanitation and cleanliness in accordance with local laws and best practices.
• Maintains a safe work environment for employees, vendors and customers.
• Monitors cash management for the store including approving all store expenses before they occur.
• Initiates weekly communications with the support department directors to ensure exchange of business information such as vendor and/or product issues.
• Ensures all store expenses have received appropriate approval before entry.
• Ensures monthly inventory counts, all deadlines are achieved, and store is "inventory ready".
• Monitors and addresses customer issues, personnel situations, rewards and recognition, and policy violations.
• Coordinates all store events including executing weekly sales flyers merchandising plans, monthly inventories and all marketing promotions.
• Oversees the merchandising, loss prevention, and store appearance/conditions for their location.
• Anticipates highs and lows in the business and reacts accordingly to solve problems and/or adjust allocated labor.
• Sustains a high level of product knowledge and product preparation.
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
• Other duties as assigned.

Education and Experience
• Bachelor's degree or equivalent preferred.
• Must have a minimum of 6 years professional experience.
• Preferred 5-7 years grocery retail experience in overall store operations and merchandising processes and procedures.
• Previous experience in a natural foods industry is a plus.

Knowledge, Skills, and Abilities
• Must maintain the highest level of customer service at all times.
• Ability to adapt to the ever-changing high volume retail while working in a cross-functional team environment.
• Must have the capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Must have advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
• Must have knowledge with MS Office including Outlook, Word, and Excel.
• Ability to multitask and have excellent organizational skills is essential.
• Must be able to lead, support and contribute to team goals.
• Ability to work varied hours/days as business dictates.
• Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
• Efficient planning and ability to execute for results.
• Demonstrates ability to improve staff performance through motivation, training and setting clear expectations.
• Must have the ability to analyze and create action plans for financial statements.
• Ability to adapt to the ever-changing retail environment while working in a cross-functional team.
• Takes initiative when problems arise and use independent judgment to take immediate corrective actions.

Job Function Analysis

Physical Demands
• Sit Rarely 1-2 hours
• Stand Continuously 1-8 hours
• Walk Continuously 2-8 hours
• Drive Frequently 2-4 hours
• Balance Frequently 34-66%
• Bend Occasionally 1-33%
• Climb (2-6 ft) Occasionally 1-33%
• Crawl Occasionally 1-33%
• Crouch/Squat Occasionally 1-33%
• Kneel Occasionally 1-33%
• Reach (forward & overhead) Frequently 34-66%
• Twist (45 degrees at waist) Occasionally 1-33%

Lifting/Carrying
• 0-10 lbs. Occasionally 1-33%
• 11-25 lbs. Occasionally 1-33%
• 26-50 lbs. Occasionally 1-33%
• 51-100 lbs. Never 0%

Repetitive Motion

Right & Left Grasping Frequently 34-66%

Fine Manipulation Occasionally 1-33%

Pushing and Pulling Occasionally 1-33%

Lower extremities Never 0%

Environmental Conditions:

Some extreme temperatures are possible. Some ventilation and exhaust fans.

The pay range for this position is listed below. The actual rate offered will meet or surpass the legal wage requirement for the job's location.
$74,750.00 - $117,250.00

This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level. Specific pay rates will be within this range and based on your experience, qualifications, and skills compared to the internal team of this role.

Compensation for this position also includes incentive bonus opportunities that may vary based on individual and company performance. Specific details will be discussed during the hiring process.

Our team members Thrive because we are committed to the whole person. Not only do we offer a comprehensive benefits package for our full-time team members that includes medical, dental, and life insurance, but we also offer a variety of programs designed to support our part-time members as well. ALL Fresh Thyme team members enjoy paid parental leave, our 24/7 Employee Assistance Program, and our 401(k) plan with an employer match. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development. Come Thrive with us!