The Stock Plan Project Operations Manager is a Team Specialist position at Director P3 level within Change, Analytics & Strategy, which is responsible for developing operating and technology strategies, managing and executing transformation initiatives, leading Agile fleet activities, driving innovation, developing analytics solutions and delivering business outcomes.
This role will support the Morgan Stanley At Work Operations Change the Bank team. The focus will be on managing and delivering projects for Stock Plan business and to improve Operations effectiveness to support.
- Manage complex processes and/or support significant process management/project efforts
- Serve as a subject matter expert with front-to-back knowledge of Stock Plan operational processes and platforms, working with Team Manager to perform data analysis, process improvement, identify & remediate risks, propose and implement improvements/changes
- Participate in the design and development of UAT strategies, test plans, and test cases in collaboration with business users to validate that systems meet business requirements
- Coordinate work, train and develop other team members where required, including documentation and tracking of change control milestones and tasks for multiple projects
- Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and points of contact with internal and external organizations
- Leverage automation and internal Artificial Intelligence tools to efficiently execute on day to day activities as part of the role as well as for solutions to implement for stakeholders you support
- Translate strategy into actionable plans with defined ownership and roles/responsibilities and ensure delivery of activities
- Build program and project status reporting aligned with enterprise project portfolios
- Provide transparency to Senior Management with respect to Portfolio issues, risks and recommend/implement strategies for effective and efficient operations.
- Develop, implement and present KPIs / metrics to senior management
- Perform other duties and special projects as assigned - Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels
- Ability to operate independently across the majority of day-to-day responsibilities
- Strong organizational, project management and analytical skills
- Strong written and verbal communication skills
- Ability to think commercially, understand the impact of initiatives, risks on the operational budget
- Ability to address non-standard issues within area of expertise
- Self-motivated and able to work in a strong team and high activity environment
- Ability to prioritize and manage multiple projects, manage expectations and complete deliverables in a timely manner with exceptional attention to detail
- Experience with Automation and AI tools (ie. Alteryx, UIPath, Microsoft CoPilot)
- Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you
- At least 3 years' of project experience within the industry, preferably in Wealth Management
- Experience in Equity Compensation is a plus
Expected base pay rates for the role will be between $82,000 and $133,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
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