DHL Group

Station Manager

DHL Group$105K — $140K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Good understanding of the freight forwarding industry
  • Knowledge of station-level administrative matters
  • Ability to take ownership and drive station solutions independently
  • Proven track record in leadership and people management
  • Good communication skills
  • Strong air freight background seen as a major benefit

Responsibilities

  • Manage station's EBIT result
  • Ensure employee engagement for optimal results
  • Improve customer satisfaction through process enhancements
  • Drive the GoGreen agenda
  • Act as a legal representative, engaging with local authorities
  • Organize company events and serve as a go-to for personnel
  • Make decisions on all administrative matters
  • Lead negotiations with external suppliers
  • Accompany sales teams on client visits to leverage title
  • Make hiring decisions at the station level
  • Set and evaluate performance targets
  • Ensure adherence to company policies

Benefits

  • Competitive base salary with performance-based incentives
  • 401(k) match with additional annual contributions
  • Employee stock purchase plan at a discounted rate
  • Comprehensive medical coverage including preventive and inpatient services
  • Optional vision and dental coverage
  • Generous paid time off including holidays and accrued days
Full Job Description
Job Title: Station Manager

Job Location: Portland, Oregon

Purpose:

Lead and manage the Portland (PDX) station P&L and operations successfully via:
  • Engaging people
  • Growing the business (both local BC business and network business in collaboration with AFR product & DGF global network partners)
  • Organizing the team for great customer service, operational quality and efficiency incl. GSC collaboration
  • Managing costs and partners
Key responsibilities:
  • Manage Station's EBIT result
  • Ensure employee engagement, targeting for the best results
  • Ensure and Improve customer satisfaction via Service First incl. process improvements
  • Drive GoGreen agenda
  • Deals with local authorities and acts as a legal representative of the station.
  • representative of the station towards employees, e.g. organizing company events and go-to person for station personnel on non-functional topics
  • Decided upon all administrative matters at station.
  • Leads negotiations with external suppliers.
  • Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where "Station Manager" title may be beneficial to closing the deal)
  • Hiring decisions at station level (although Station Manager may require formal next-level approval)
  • Functional strategy decisions
  • Functional operations decisions (incl. negotiations with external AFR/OFR/Inland logistics suppliers)
  • Setting performance targets
  • Evaluating performance and targets achievement
  • Ensure adherence to Company policies.
  • Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.
  • Collaborate with AFR product and DGF global network partners
Qualifications:
  • Good understanding of freight forwarding industry
  • Knowledge of station level administrative matters
  • Ability to take ownership and drive station solutions independently.
  • Proven track record in people management role (leadership, motivation and people skill)
  • Good communication skills
  • Strong Air Freight background seen as major benefit
Pay Range: $105,682.50 - $140,910.00+ (Based on Experience)

Benefits (All Non-Union Employees)
  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

About DHL Group

DHL Group is a German multinational package delivery and supply chain management company. It is part of the larger Deutsche Post DHL Group. DHL operates in over 220 countries and territories worldwide, making it the most international company in the world. With a workforce exceeding 550,000 employees, DHL is one of the largest employers in the world.
Learn more about DHL Group
Size
550,000 employees
Industry
Founded
1969

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