Statewide Programs Representative

Job Requisition ID: 57047 Opening Date: 10/29/2026Closing Date: 11/16/2026Agency: Department of Central Management ServicesClass Title: HUMAN RESOURCES REPRESENTATIVE - 19692 Skill Option: None Bilingual Option: NoneSalary: Anticipated Starting Salary $5,834/monthly; Full Range $5,834 - $8,307/monthlyJob Type: SalariedCategory: Full Time County: SangamonNumber of Vacancies: 1Bargaining Unit Code: RC062 Technical Employees, AFSCMEMerit Comp Code:

*****A RESUME IS RECOMMENDED FOR THIS POSITION.*****

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

POSTING ID #57047

Position Summary

The Human Resources Representative position with the CMS Recruitment & Retention Statewide Programs serves as the point of contact for veterans and persons with disabilities to acquire information and begin the process of gaining employment or advancing current employment with the State of Illinois. The ideal candidate will be responsible for educating potential applicants on what programs are available to them, what services they might qualify for, and the explanation and facilitation of the overall state employment process. They will be able to support the multitude of functions and services provided to current state employees and members of the public, and will provide excellent customer service, be detail-oriented, organized, and possess the ability to communicate to persons at all levels of the organization. Employees at CMS Statewide Programs are uniquely postured to assist the public in gaining employment with the State of Illinois. We welcome interested candidates to apply.

Position Essential Functions

• Under direction, counsels applicants for state employment using various methods of communication, including but not limited to, via phone, email, in person, and/or virtually.
• Performs professional human resources assignments for the Workers with Disabilities Trainee Program (WDTP).
• Provides posting and application information for current vacancies within agencies and departments under the jurisdiction of the Governor of the State of Illinois utilizing the State of Illinois web-based electronic hiring system.
• Performs veteran document validation for the Veterans Outreach Program (VOP).
• Participates in various recruitment activities, such as Veteran's Outreach job fairs and workshops, as well as participates in Minority Outreach workshops, Community job fairs, and University/College recruitments using various methods and technology, including but not limited to via phone, chat, email, in person, and/or virtually.
• Coordinates reasonable accommodations for interviews and testing during the State of Illinois hiring process.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.
• Requires one (1) year of professional experience, preferably in human resources, or satisfactory completion of an approved training program.

Specialized Skills

• Requires one (1) year of professional experience gaining knowledge of the Personnel Code, Rules, Position Classification Plan, Pay Plan, Collective Bargaining Contracts, departmental policies, and procedures.
• Requires one (1) year of professional experience with talent acquisition, recruitment, or outreach events.
• Requires working knowledge of military personnel records and the issues impacting the employment of veterans and persons with disabilities, the Veterans Employment Opportunity Act, and/or other programs targeted to hiring veterans in Illinois.

Preferred Qualifications

• Prefers one (1) year of professional experience gaining knowledge of the Personnel Code, Rules, Position Classification Plan, Pay Plan, Collective Bargaining Contracts, departmental policies, state regulations and procedures.
• Prefers one (1) year of professional experience with talent acquisition, recruitment, or outreach events.
• Prefers working knowledge of military personnel records and the issues impacting the employment of veterans and persons with disabilities, the Veterans Employment Opportunity Act, and/or other programs targeted to hiring veterans in Illinois.
• Prefers one (1) year of professional experience using computer systems, software, templates, or other guides.
• Prefers one (1) year of professional experience articulating human resources administration information in descriptive terms to others not versed in the personnel system.
• Prefers one (1) year of professional experience communicating in a professional manner verbally, in writing, and by using word processing or email software such as Microsoft Word and Outlook.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires a valid driver's license.
• Requires the ability to use agency technology/equipment (i.e., mobile phone, laptop, etc.) properly in accordance with information security awareness policies and confidentiality guidelines.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

State of Illinois Benefits

As a State of Illinois employee, you receive a comprehensive benefits package including:
• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position).
• 10-25 days of paid vacation time annually (10 days for first year of state employment).
• 12 days of paid sick time annually which carryover year to year.
• 3 paid personal business days per year.
• 13-14 paid holidays per year dependent on election years.
• 12 weeks of paid parental leave.
• Pension plan through the State Employees Retirement System.
• Deferred Compensation Program - voluntary supplemental retirement plan.
• Optional pre-tax programs - Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Work Hours: Monday - Friday 8:00 a.m. - 4:30 p.m.
Work Location: 401 S Spring St, Springfield, Illinois, 62706
Agency Contact: Marta Crews

Email:

Phone #: 217-836-0324

Posting Group: Leadership & Management

This position DOES contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com