What you'll doAs a Strategy & Operations team member on the Startup Products team, you'll help us understand and talk about the startups that use our products, turning data into clear internal and external narratives, and use analysis to shape strategy and product priorities. You'll own high-signal metrics and dashboards while also leading deep dives that explain what is changing, why it matters, and what we should do next.
Responsibilities- Delve into the data to glean new insights about how users use our products and how they are building their businesses on Stripe
- Package insights into external-facing content, driving our public storytelling about our users and the startup market, in partnership with marketing and communications.
- Analyze product performance, identify trends and anomalies, diagnose drivers, and translate findings into concrete recommendations and synthesis to share with internal stakeholders.
- Lead analytical deep dives on strategic questions, new product opportunities, founder segments, growth drivers, and the impact of launches or operational changes.
- Contribute to product and business strategy by sizing opportunities, testing assumptions, evaluating tradeoffs, and helping prioritize the roadmap.
- Help us build and maintain a streamlined set of internal dashboards to help us understand user behavior and product usage.
Who you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements- 5+ years of experience in strategy and operations, business analytics, management consulting, or another highly analytical role in a technology company.
- Strong analytical judgment, including the ability to choose the right methodology, pressure-test results, and distinguish signal from noise.
- A creative and collaborative approach to finding new insights in data.
- Excellent written communication skills, and the ability to package data into easy to understand content.
- High agency and extreme attention to detail.
Preferred qualifications- Experience with startups, founders, company formation, fintech, or products serving small and early-stage businesses.
- Experience conducting or applying user research, shaping product roadmaps, or bringing new products from 01.
- Experience using AI tools to simplify and speed up your work.
