Salary : $94,848.00 - $124,155.20 Annually
Location : Napa County South Campus 2751 Napa Valley Corporate Drive, CA
Job Type: Full Time
Job Number:Department: Health & Human Services Agency
Opening Date: 10/20/2026
Closing Date: 11/3/2026 5:00 PM Pacific
The PositionNapa County is currently recruiting to fill one Staff Services Analyst I/II vacancy within the Fiscal Division of the Health and Human Services Agency (HHSA). This position will be an integral part of the billing team in the Fiscal Division. The billing team is responsible for claiming an average of 2 million dollars of behavioral health services every month. We are a small team where the responsibility of each member is interconnected with the rest of the team. While we work collaboratively to effectively bill services, we also work independently much of the time. Currently, this team is transitioning between EHR applications. This position will work closely with the Behavioral Health division, as well as other divisions, representatives from our EHR application, CBOs and more. This position will also manage contracts, eligibility, service errors and more.
Based on the qualifications of the applicant pool, the Fiscal Division in HHSA may choose to fill the position at either the Staff Services Analyst I or II level. Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week.
This recruitment is being conducted to fill 1 (one) full-time vacancy. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year.
Click here to learn more about HHSA's commitment to learning and serving!Memorandum of Understanding (MOU) Agreed Wintertime Off (WTO):
- 32.0 hour of Winter Time-Off (WTO)
POSITION REQUIREMENTSExperience and Education:Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Staff Services Analyst I ($45.60 - $54.39 Hourly)Experience: No related experience is required.
Education:A Bachelor's degree from an accredited college or university with major coursework preferably in business administration, public administration, systems analysis, accounting, or related field. (Responsible supervisory or higher-level experience performing a variety of difficult analytical work, which includes the independent research, analysis, and preparation of reports, in any of the following areas: administrative, management, personnel, fiscal, budgetary, or data processing may be substituted for the required education on a year-for-year basis.)
STAFF SERVICES ANALYST II ($50.10 - $59.69)Experience: One year of experience performing administrative management, personnel, fiscal, budgetary, staff development, or data processing analysis work, including the preparation of recommendations and reports, or one year of experience as a Staff Services Analyst I.
Education:Equivalent to graduation from college with major course work in business administration, public administration, systems analysis, accounting, or related field. (Responsible supervisory or higher level experience performing a variety of difficult analytical work, which includes the independent research, analysis, and preparation of reports, in any of the following areas: administrative, management, personnel, fiscal, budgetary, or data processing may be substituted for the required education on a year-for-year basis.)
License or Certificate:*Possession of a valid California Driver's License.
*Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.
RECRUITMENT PROCESS
Application Deadline
By 5:00 PM, PST, November 3, 2026
Application Screening & Supplemental Question Scoring
Tentatively scheduled for the week of November 9, 2026
Supplemental questions will be scored by subject matter experts. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview.
Oral Panel Interview
Tentatively scheduled for the week of December 7, 2026
The most qualified candidates will be placed on the eligibility list and may be considered to fill positions for up to one year.
Human Resources reserves the right to change the recruitment process at any time. Example of DutiesExplore the full job descriptions below:BenefitsLearn more about the benefits package for this position HERE.Disaster Service WorkersNapa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).
PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATIONSALARY -Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.
ADDITIONAL BENEFITS INFO - Click here for additional benefits information for Public Services Employees:
THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONSEMPLOYMENT INFORMATIONPHYSICAL STANDARDS -Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.
FINGERPRINTING -All employees hired into allocated positions or extra help positions will be fingerprinted.
SELECTION PROCESS -FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam.
01
Instructions for Supplemental Application Questions. The following questions comprise one of the steps in the selection process for this position and are intended to assist you in presenting your qualifications. Only the information you provide in your answers to these questions will be evaluated and scored to determine the best qualified candidates to continue in the selection process for this position. Please be complete and specific in answering the questions as your score will be based on this information. Applications submitted without responses to the supplemental questions will not be evaluated.
Although your experience and education should relate back to your application, your application and or resume will not be reviewed when scoring the supplemental questions. Therefore, please be as detailed as possible in your responses to the supplemental questions. I have read and understand the instructions presented above.
02
The Staff Services Analyst (Billing Analyst) position works with a variety of software. Describe your experience working with an Electronic Health Record (EHR) product or other complex software application. In your answer, please include what system(s) you've used, how many years of experience you have, and what your role was at the time.
03
The Staff Services Analyst (Billing Analyst) will use Microsoft Excel on a regular basis and would need to have or develop extensive Excel skills. Please describe the different ways you have used Excel, and what functions or other tools you have employed to accomplish needed tasks in an efficient way. Include where the data came from, what kind of data was involved, and how you verified the accuracy of your work.
04
The Staff Services Analyst (Billing Analyst) is independently responsible for adhering to Federal regulations and billing submission deadlines while also working with the team to meet team deadlines. What experience, if any, do you have working in positions with strict deadlines and federal regulations, and how do you handle this kind of pressure to ensure you are successful meeting these restrictions?
05
Walk us through a specific week in your recent work where you had multiple high-priority deadlines overlapping. How did you decide what to tackle first, and what was the actual outcome?
06
HHSA has a diverse workforce and client population (in terms of ethnicity, language, class, sexual orientation, disabilities, etc.) Can you tell us about your experience working with and serving a diverse population?
07
If selected for this position, a medical screening may be required as part of the pre-employment process.I have read and understand this requirement.
Required Question
