We9re looking for a
Staff Project Manager to lead some of Collectors9 most complex, high-visibility initiatives. You9ll run enterprise cross-functional projects, such as site expansions and new business initiatives, and technology and automation projects, such as AI-assisted grading and systems rollouts, from kickoff through launch.
As a staff individual contributor role, you9ll work regularly with executive leaders, including C-suite stakeholders. Many of the initiatives you lead will involve confidential business, financial, and strategic information, so sound judgment and discretion are essential.
You9ll report directly to the Director of Continuous Improvement and
work onsite at our Santa Ana, CA headquarters. We believe in-person collaboration with our operations, technology, and leadership teams is critical to success in this role.
What You9ll Do:Project Leadership and Execution
- Lead large, complex projects from initiation to close, delivering on scope, schedule, budget, and quality commitments.
- Build and maintain integrated project plans, including milestones, dependencies, critical path, and resource needs across multiple workstreams.
- Drive decisions and hold teams accountable to commitments, escalating blockers early and with clear recommended paths forward.
Enterprise and Technology Initiatives
- Manage cross-functional projects such as new site launches, operational expansions, and new business projects, coordinating across Operations, Finance, Facilities, HR, Legal, and Technology.
- Lead technology and automation deployments, including AI-enabled and equipment-driven initiatives, partnering with Product and Engineering teams to move from pilot to scaled operation.
- Define operational readiness criteria and go-live plans so launches land smoothly for the teams that inherit them.
Executive Communication and Reporting
- Serve as the primary point of contact for project status, communicating with executive leadership, steering committees, and business unit leaders.
- Prepare concise, executive-ready updates, dashboards, and presentations that clearly convey status, risks, financial impact, and decisions needed.
- Facilitate steering committee and project review meetings, driving alignment and documenting decisions and actions.
- Manage initiatives involving confidential information, including financial data, strategic plans, organizational changes, and pre-announcement projects, with the highest level of discretion.
- Maintain appropriate access controls and information-handling practices across project documentation and communications.
Stakeholder and Vendor Management
- Build strong, trust-based relationships with internal stakeholders and external partners, including vendors, contractors, and technology providers.
- Manage vendor timelines, deliverables, and dependencies as part of the overall project plan.
Risk, Budget, and Resource Management
- Proactively identify risks and issues, develop mitigation plans, and track them to resolution.
- Track project budgets and resource allocation, flagging variances and tradeoffs to leadership.
Project Management Standards
- Contribute to project management standards, templates, and best practices that raise the quality and consistency of project delivery across the organization.
Who You Are:- Bachelor9s degree in Business, Management, Engineering, or a related field. A Master9s degree or PMP certification is a plus.
- 7+ years of project management experience, with a proven track record of delivering large, complex, cross-functional initiatives.
- Experience leading technology or systems implementations, site or operational expansions, or both.
- Demonstrated ability to communicate with and influence senior executives, including preparing and presenting executive-level materials.
- Proven discretion and integrity when handling confidential and sensitive business information.
- Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple high-priority projects at once.
- Excellent written and verbal communication skills.
- Comfortable operating with ambiguity in a fast-paced, growing organization.
Tools and Technology- Smartsheet: project plans, portfolio tracking, dashboards, and reporting.
- Jira: task and workflow tracking, especially for technology workstreams.
- Google Workspace: Docs, Sheets, Slides, and Drive for documentation, collaboration, analysis, and executive presentations.
Salary Range:The salary range for this position is $125,000-$147,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.
Reasons To Join Us:- Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
- Additional Benefits:Full-time employees are eligible for fertility, commuter, and educational assistance benefits
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
- Vacation: All salaried employees are eligible for flexible time-off
- Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
- Employee Discounts: Employees receive discounts on select grading services for approved submissions
- Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
- Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
