Xometry

Staff Product Manager, Buyer Experience

Xometry$180K — $207K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product management experience, particularly with two-sided marketplaces or platform products.
  • Expertise with AI tools like Claude and Cursor, effectively using them for rapid product development.
  • Strong strategic and analytical skills, adept at navigating complex systems and making trade-offs.
  • Comfortable making decisions amidst ambiguity and translating vague issues into actionable plans.
  • Exceptional communication and influencing skills, with a track record of gaining alignment among senior leaders and cross-functional teams.
  • Proven change management experience in fast-paced, scaling environments.
  • Bachelor's degree in Business, Computer Science, Engineering, or a related field.

Responsibilities

  • Own the end-to-end buyer conversion funnel from session to quote, running experiments to enhance buyer signup and conversion rates.
  • Collect and analyze user feedback through interviews and surveys to inform product development and roadmap priorities.
  • Identify and define new opportunities in the buyer lifecycle, while executing on existing projects with incomplete information.
  • Establish a 6-12 month product strategy and roadmap with clear outcomes and milestones for various audiences.
  • Define KPIs for initiatives, monitor results, and adjust strategies based on findings, presenting narratives to diverse audiences.
  • Facilitate alignment among cross-functional teams, ensuring smooth adoption of new product capabilities through effective rollout strategies.
  • Translate experimentation plans into specs for AI agents, collaborating with teams to rapidly prototype and validate changes.

Benefits

  • 401(k) match for retirement planning.
  • Comprehensive medical, dental, and vision insurance.
  • Life and disability insurance for employee security.
  • Generous paid time off policies, including vacation, sick leave, and holidays.
  • Maternity and bonding leave to support family growth.
  • Employee Assistance Program (EAP) and well-being resources for mental health support.
  • Competitive benefits package tailored to employees' needs.
Full Job Description
Xometry is looking for a driven, curious and customer obsessed Staff Product Manager to join its Buyer Experience group. In this role, you will manage the buyer lifecycle from starting a session to getting a quote for custom manufactured parts. You will define a 6-12 month forward-looking strategy, secure cross-functional buy-in across engineering, design, data science, category management and marketing and hold accountability for outcomes that make the quoting experience with Xometry frictionless You will be given a metric and a problem space, not a fully scoped backlog. Comfort defining your own roadmap from ambiguous signals is a requirement, not a bonus. This role requires a hybrid schedule (3 days a week) at our Waltham, MA or North Bethesda, MD office location. How You'll Contribute: • Buyer Ecosystem Growth: Own the session to quote conversion funnel end to end. Run rapid, structured experiments on landing pages, CTAs, signup and file upload flows, and use the results to drive measurable lifts in new buyer signup and conversion rates • User Research and Insights: Champion the needs of buyers across the team. Gather feedback directly from users through interviews, surveys, and usage data, and connect those insights to roadmap priorities and measurable business outcomes • Problem Discovery: Proactively identify and define new problem spaces across the buyer lifecycle, including new buyer onboarding and marketplace breadth and depth, while driving execution on existing commitments with incomplete information • Product Strategy and Roadmap: Define and own the product strategy and set a 6-12 month forward-looking roadmap, with clear outcomes and milestones you present to technical and non-technical audiences • Data-Driven Decisions and Accountability: Set desired outcomes and define KPIs for each initiative you run. Monitor results closely and adjust priorities in real time, synthesizing findings into clear narratives for technical and non-technical audiences alike • Cross-Functional Collaboration and Enablement: Secure alignment across engineering, design, data science, category management and marketing, and drive adoption of new capabilities through rollout strategy, in-app education, and customer communication • Build and Ship with AI Agents: Operate spec-first. Translate your experimentation roadmap into structured, machine-executable specs that AI agents (Claude, Cursor) can build against, and work hand-in-hand with marketing, design, engineering and product analytics to prototype, validate, and ship statistically sound changes fast What You'll Bring to Xometry: You would be a good fit with: • 8+ years of experience in product management, including direct ownership of a two-sided marketplace or platform product • AI-native, with hands-on fluency in tools like Claude and Cursor, and a track record of using them to compress the path from idea to validated, shipped product change • Strong strategic and analytical skills, with a systems-thinking approach to managing complexity and trade-offs across multiple product areas • Comfort making decisions under ambiguity, translating a loosely defined problem into a testable hypothesis and a plan • Strong communication and influence skills, with the ability to align senior leadership and cross-functional partners without direct authority • Proven ability to drive change within a fast-paced, scaling organization • Bachelor's degree in Business, Computer Science, Engineering, or a related field Signals we look for: • You can walk through a specific test you ran on a landing page, CTA, or signup flow: the hypothesis, the result, and what you would change if you ran it again • You have redesigned an onboarding or signup flow and can point to the before and after conversion numbers, not just the shipped feature • You have worked in a marketplace or platform business and understand why both sides of the transaction need to trust the product before they commit • You have shipped an ML or AI powered feature into a complex onboarding flow with multiple user segments or tiers • You have a point of view on manufacturing, supply chain, or logistics, or you can show how you learn unfamiliar operational domains fast Pace: This is a startup pace inside a public company. You will be given a metric and an open problem, not a scoped project plan, and you will be expected to quickly move from hypothesis to shipped test. If you do your best work with a clear brief and a stable backlog, this is not the right role. The estimated base salary range for new hires into this role is $180,000 - 207,000 annually + bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more. #LI-Hybrid

About Xometry

Xometry is a manufacturing marketplace that connects customers with manufacturing partners. The company offers a range of manufacturing services, including CNC machining, 3D printing, injection molding, sheet metal fabrication, and urethane casting. Customers can upload their 3D CAD files to the Xometry Instant Quoting Engine, which provides instant quotes and lead times from a network of over 4,000 manufacturing partners. Xometry also offers a range of value-added services, including design for manufacturability feedback, engineering support, and quality inspection. The company serves a variety of industries, including aerospace, automotive, medical devices, and consumer products.
Learn more about Xometry
Size
500 employees
Market Cap
$1.3 billion
Industry
Founded
2013
NASDAQ

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