Staff Product Designer

Wealth.com

• $120K — $145K *
Tempe, AZ 85281In-Person
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of digital product design experience, ideally in complex enterprise SaaS or Fintech platforms.
  • Proven experience in customer research and usability testing, translating insights into product strategy.
  • Expertise in mapping user mental models and designing intuitive task flows for complex systems.
  • Ability to simplify intricate legal and financial processes into logical user steps.
  • Experience combining qualitative feedback with quantitative metrics for effective UX decisions.
  • Strong communication skills for articulating complex designs to diverse stakeholders.
  • Resourceful and proactive, with a strong problem-solving mindset.

Responsibilities

  • Lead user research and workflow-mapping sessions to identify operational challenges in financial advisory.
  • Establish ongoing testing loops with key accounts for validating UX and information architecture.
  • Represent UX in client meetings, presenting core frameworks and user journeys to stakeholders.
  • Own the design of multi-persona workflow interactions, mapping complex data structures in the product.
  • Define and uphold interaction patterns and accessibility standards for seamless user experiences.
  • Collaborate with Product Managers and Engineers to convert customer insights into actionable designs.
  • Analyze market UX trends to enhance platform usability and maintain competitive advantage.

Benefits

  • Competitive salary.
  • Hybrid work arrangement in major cities (3x a week).
  • Comprehensive medical, dental, and vision insurance with low premiums.
  • Fully company-paid life and disability insurance.
  • Paid parental leave upon eligibility.
  • Company equity through Carta.
  • 401k plan with matching and immediate vesting.
  • Flexible PTO policy that encourages time off for rest and relaxation.
  • Paid time off for holidays, including birthdays.
  • Free lifetime estate planning services.
Full Job Description
The Opportunity

Wealth's mission is to deliver a revolutionary financial and estate management platform for the modern world. We are looking for a Staff Product Designer to serve as a principal interaction and UX architect across our entire platform ecosystem. This is a high-impact, customer-facing role where you will design the workflow patterns, navigation models, and system behaviors for our enterprise advisory and end-client platforms.

As a Staff Product Designer, you will bridge complex legal/financial domain logic, system architecture, and direct customer insights. You will operate on the front lines with financial advisors, enterprise partners, and end-clients, transforming dense operational complexity into intuitive, highly usable product workflows.

Key Responsibilities
  • Direct Customer Discovery & Co-Design: Lead qualitative user research, contextual inquiries, and workflow-mapping sessions with financial advisors, wealth management executives, and legal staff to uncover operational bottlenecks and usability issues.
  • Customer Advisory & Usability Validation: Establish ongoing testing loops with key enterprise accounts to validate information architecture, test interaction prototypes, and ensure key workflows reduce advisory friction.
  • Customer-Facing UX Representation: Join enterprise client meetings alongside Product Management and Customer Success to present core UX frameworks, walk through end-to-end user journeys, and champion usability requirements.
  • End-to-End Interaction Architecture: Own the interaction design and information architecture for high-stakes, multi-persona platform workflows-mapping intricate legal document ingestion, financial data structures, and estate planning journeys.
  • UX Systems & Interaction Patterns: Define and maintain foundational interaction patterns, user task flows, navigation systems, and accessibility standards to ensure consistent application behaviors across all product squads.
  • Cross-Functional Discovery & Alignment: Partner closely with Product Managers and Engineering leads to translate customer feedback into structured user flows, edge-case coverage, and clear interaction specifications.
  • Market & UX Strategy: Analyze industry workflow patterns and user behavior metrics to optimize user efficiency and maintain our position as market leaders in AdvisorTech.


Qualifications
  • 10+ years of digital product design experience (or equivalent design leadership experience), with a track record of building interaction architectures for complex enterprise SaaS or Fintech platforms.
  • Deep Customer Interaction Background: Proven experience leading customer research, conducting deep-dive user interviews, running usability tests, and incorporating qualitative research into product strategy.
  • Mastery of Information Architecture & UX: Demonstrated expertise in mapping complex user mental models, designing intuitive task flows, organizing deep hierarchical data, and establishing interaction frameworks.
  • Domain Complexity Translation: Proven ability to unpack complex legal, regulatory, and financial processes (such as estate structures, tax planning, and document parsing) into simple, logical user steps.
  • Data-Informed UX Decisions: Experience pairing qualitative user feedback with quantitative usage metrics, task completion times, and user efficiency analytics to iterate on platform interactions.
  • Cross-Functional Communication: Exceptional ability to clearly present and advocate for complex interaction models to executive leadership, technical teams, and external enterprise clients.
  • A "Founder" Mentality: Highly autonomous, resourceful, and relentless about solving complex, real-world user efficiency problems.


Benefits & Perks
  • Competitive salary.
  • Hybrid work arrangement in New York City, San Francisco, or Phoenix (3x a week)
  • Excellent medical, dental, and vision insurance options, with low-cost premium structures that demonstrate our commitment to offering great value to our employees.
  • 100% company-paid basic life insurance, short-term and long-term disability insurance.
  • 100% paid parental leave upon eligibility.
  • Company equity managed through Carta.
  • 401k with match and 100% vesting upon hire.
  • Flexible PTO in an environment where taking time off to relax or recharge is supported and encouraged.
  • Take time off for holidays-and yes, your birthday counts too. Celebrate, relax, and recharge without thinking twice.
  • Free estate planning for life!

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