7-12 years in enterprise software with a customer-facing delivery record.
Ability to act as a 'Field CPO', linking customer outcomes to product realization.
Experience presenting value propositions to C-suite executives.
Capability to formulate product roadmaps aligned with overall platform strategy.
Technical credibility in assessing product scalability and supportability.
Proven experience leading cross-functional teams without direct authority.
Hands-on experience in product execution, including prototyping and business plan creation.
Responsibilities
Drive AI transformation for Global 2000 enterprises as the main contact for strategic clients.
Manage diverse stakeholders from C-suite to technical teams, ensuring project success from inception to execution.
Convert customer business requirements into standard product features, avoiding custom solutions.
Create prototypes, implement product enhancements, and develop actionable business plans.
Act as a liaison between customer feedback and product development teams at Parloa.
Navigate complex workflows and ROI models to establish clear change management processes.
Facilitate challenging discussions regarding project scope, timelines, and trade-offs to manage expectations effectively.
Aggregate learnings from customer interactions to influence the product roadmap.
Benefits
Work with prestigious Global 2000 clients.
Engage in hands-on, execution-oriented project management.
Collaborative environment working with cross-functional teams.
Opportunity to influence product direction based on customer feedback.
Exposure to diverse industries and cutting-edge AI technologies.
Full Job Description
About the Role:
As our Deployment Strategist, you will drive AI transformation at Global 2000 enterprises as the "Field CPO" for Parloa's most strategic customers. You will own the bridge between customer outcomes and product reality, translating business needs into deployable product capabilities for customers like Booking.com, Allianz, Decathlon, and TUI. Areas of Ownership:
Land big clients (Global 2000 with complex, off-roadmap needs) and ensure their AI transformation succeeds.
Manage stakeholders across business and tech (CEO, COO, CIO, CTO, VP Support), owning deployment from value thesis through production to expansion.
Translate customer needs into product capabilities (not one-off customizations) that become reusable platform features.
Build prototypes, make product changes, and create business plans hands-on - execution over PowerPoints.
Represent customers to Parloa Product and represent Parloa Product to customers, bridging both worlds.
Navigate ambiguity in agentic AI workflows, ROI models, and change management where no playbook exists yet.
Own hard conversations: tradeoffs, "no," re-scoping, and timeline realism with strategic accounts.
Influence without authority across Product, Engineering, Sales, and Customer Success to drive outcomes.
Feed validated learnings to product roadmap, turning customer work into platform capabilities that compound.
Who you are:
7-12 years of experience in enterprise software (solution architecture, product, or consulting) with a proven track record of customer-facing delivery.
"Field CPO" mentality: ability to translate customer outcomes into product reality and vice versa.
Business + tech stakeholder leadership: presented to C-suite across business and tech functions, demonstrated value, and ensured solutions make business sense.
Product thinking: built client-specific roadmaps aligned with platform strategy.
Architectural credibility: scoped off-platform features, assessed feasibility, and ensured supportability.
Influence without authority: led cross-functional teams (Product, Eng, Sales, CS) without direct reports.
Adaptability: comfortable being uncomfortable, willing to learn, operates in ambiguity.
Hands-on execution: gets hands dirty - built prototypes, made product changes directly, created business plans. Not just an advisor.
Nice-to-have:
Industry diversity: experience in travel, fintech, insurance, retail, healthcare, telecom, or enterprise software - we're building a team with a broad industry perspective.
Industry-changing companies: worked at companies that transformed their industry (Booking.com, Decathlon, N26, Deel, Stripe, Uber, Airbnb).
Hypergrowth experience: thrived in fast-scaling environments (e.g., 25 to 1500 people).
Background as Palantir Deployment Strategist, AWS/GCP Solutions Architect, or product roles at hypergrowth tech.
Tech stack: architectural understanding of Python, TypeScript, Terraform, K8s, Azure/AWS.
AI/ML: LLM pipelines, agentic AI deployment, prompt engineering.
Learning loop: created reusable patterns from custom work, fed learnings to product.
Your Recruiting Process at Parloa:
TA Screen → Hiring Manager Call → Case Study (take-home) → Case Study Presentation → Bar Raiser Interview Salary Ranges include OTE
