Staff CX Software Engineer

Contro

$220K — $250K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of software engineering experience in complex systems or integrations
  • Comprehensive understanding of full-cycle technical delivery
  • Working knowledge of products and Canton OS source code
  • Ability to establish engineering standards and unblock teams
  • Experience in client-facing roles with strong consultative skills
  • Strong financial services domain knowledge
  • Ability to thrive in fast-paced environments

Responsibilities

  • Directs clients on architectures for Canton Network solutions
  • Provides guidance on Canton Network topology issues
  • Leads planning of complex cross-functional initiatives
  • Acts as a Canton Network and DA Products expert
  • Estimates and decomposes complex technical problems
  • Defines strategies for performance test plans and addresses performance issues
  • Customizes helm charts for client onboarding to k8s

Benefits

  • Comprehensive health and insurance benefits including medical, dental, and vision coverage
  • Flexible working models to support work-life balance
  • Family-forward benefits to assist team members at various life stages
Full Job Description
About the role:

The Staff CX Software Engineer is a role for people that come with prior experience and exposure to distributed computing, Canton Network and our product, including topology and performance considerations. These individuals will stand in front of a client to provide sound advice, and to provide a technical leadership role for the team when working with clients on client solutions. They are comfortable with facing off to executive leadership.

Responsibilities:
  • Provides direction to clients on physical and logical architectures for Canton Network solutions and integration
  • Gives direction on Canton Network topology concerns.
  • Coordinates and leads planning of complex, cross-functional initiatives
  • Serves as the expert in Canton Network and DA Products
  • Leverages proficiency in multiple other languages.
  • Estimates highly complex solutions and systematically decompose complex technical problems to arrive at a solution
  • Defines strategy for a performance test plan: proactively reasons about, identifies, and remediates performance issues in solutions using Canton Network and DA Product components; and prioritizes salient performance concerns of a system
  • Leverages a level of expertise in a subset of Canton Network and DA Products
  • Acts as a subject matter expert for other CX staff
  • Works with and customizes helm charts to enable a client easy onboarding to k8s

What We're Looking For:
  • 8+ years of software engineering experience, including a history of successfully delivering complex systems or integrations.
  • Technical Breadth: Comprehensive understanding of full-cycle technical delivery, from system design and API strategies to cloud architecture and data modeling
  • Has working knowledge of our product and Canton OS source code
  • Delivery Excellence: Ability to establish engineering standards, design reusable components, and unblock delivery teams across multiple workstreams
  • Consultative Mindset: Experience in a consulting or client-facing role; able to translate complex business requirements into scalable technical roadmaps
  • Strong financial services domain knowledge and experience
  • Thrives in a fast-moving environment with multiple competing priorities
  • Curious, pragmatic and adaptable, and able to learn quickly in complex environments


The range below may vary if based outside the New York tri-state area (New York, New Jersey, and Connecticut). Base salaries are determined during our interview process, during which we assess the candidate's experience, skills, and capabilities against internal peers and the scope and responsibilities of the position.

US Pay Transparency

$220,000-$250,000 USD

At Digital Asset, we are committed to compensation structures that reward impact consistently across our global teams. We support our people at every stage of life with comprehensive, family-forward benefits and flexible working models designed to help you do your best work.

Benefits We offer a comprehensive benefits package designed to support the well-being of our team members. Health and insurance benefits vary by region to ensure local relevance and compliance, and may include medical, dental, and vision coverage.

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