Job Type
Full-time
Description
LOCATION:
12501 Imperial Highway, Norwalk, California (HARBOR REGIONAL CENTER), eligible for hybrid schedule with minimum of 2 days/week in office
EMPLOYMENT STATUS:
Exempt; Regular; Full time.
SALARY RANGE:
$72,318 - $91,242 annually (CRA 1) Band 8
$70,858 - $98,816 annually (CRA 2) Band 9
As part of our commitment to internal equity, salary offers are determined through a structured analysis that considers each candidate's relevant education and years of substantially similar experience for the position. We review the candidate's resume to assess relevant experience in relation to current employees in comparable roles. This process ensures our compensation decisions are fair, consistent, and aligned with organizational equity standards. .
EXCELLENT BENEFITS
Including 8% 401k Match, a LRAP (Loan Repayment Assistance Program) that pays up to $300 per month depending on salary and debt, a language differential up to $250/mo. Health (HMO and PPO options), dental, vision, basic life insurance, short-term and long-term disability insurance and flexible spending accounts (medical, dependent care and commuter). Additionally, we offer ample vacation, sick/self-care time and eighteen paid holidays (including the last week in December) and more..... We are a Public Service Loan Forgiveness (PSLF) - eligible employer.
APPLICATION DEADLINE:
Open until filled. Resume and cover letter are reviewed and required. Incomplete applications will not be considered.
OFFICE OF CLIENTS' RIGHTS ADVOCACY
DRC has a contract with the Department of Developmental Services (DDS), State of California, to provide Clients' Rights Advocacy services for clients of each of the 21 regional centers located statewide. That contract funds the Clients' Rights Advocate (CRA) position. We are a team of zealous advocates and disability generalists who are building a culture of teamwork and working for a world where all disabled people have power, are treated with dignity and respect, and make their own decisions.
PURPOSE OF THE JOB
The CRA advocates for people with developmental disabilities who are regional center clients, including people who reside in state developmental centers and community facilities. The CRA is a generalist who provides information, advice, and representation on a wide range of legal topics impacting people who receive regional center services. Examples are special education, Social Security, IHSS, healthcare and insurance, and living in the community.
The CRA works under the direct supervision of a supervising attorney and in collaboration with other OCRA advocates and attorneys in their advocacy and outreach efforts.
This position is dedicated to serving Latinx clients of the Harbor Regional Center and requires Spanish fluency. It is in a location convenient to the regional center and is eligible for a hybrid schedule working both remotely and in-office. The office is currently located at 12501 Imperial Highway in Norwalk. The CRA may work remotely up to three days per week.
JOB RESPONSIBILITIES
Essential functions are the job responsibilities an employee must be able to perform, with or without reasonable accommodation. CRA essential functions include:
Advocacy - 70%
• Work in-person in the Norwalk office a minimum of two days per week, in collaboration with OCRA's Harbor Regional Center team.
• Provide information and advice about the diverse legal needs of people with developmental disabilities who receive services from the regional center.
• Represent clients at administrative proceedings regarding education, public benefits, and regional center eligibility and services.
• Identify and employ impact advocacy strategies to remove systematic barriers for people with disabilities.
• Develop and engage in relationships and collaborations with a range of public and private community partners, including governmental agencies and community-based organizations, to ensure integrative services for people who receive regional center services.
• Investigate, facilitate, and report on findings from complaints of violation, withholding, or denial of rights.
Supervision - 15%
• May directly supervise up to one advocate. In the alternative, the time allocated for supervision duties will instead be dedicated to advocacy.
Outreach / Training - 15%
• Develop and implement an outreach plan, including targeted outreach to traditionally underserved communities.
• Strengthen and build relationships with local community-based organizations.
• Develop and conduct outreach, education, and training for regional center clients and their families, community groups, and others.
Other Duties
• Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Directly supervises one (1) advocate and carries out supervisory responsibilities in accordance with the agency's policies and applicable laws. Responsibilities include interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.
Requirements
MINIMUM QUALIFICATIONS
EDUCATION AND EXPERIENCE:
(Applicants MUST meet EACH of the minimum qualifications to be considered for an interview.)
• Juris Doctor degree.
• Able to communicate fluently and write effectively in Spanish, including the ability to interpret and translate.
• Two or more years of experience:
o Advocating for the rights of people with developmental disabilities; or
o In a paid or volunteer position relating to regional center services, special education, or Social Security; or
o Working with vulnerable people or communities.
• Ability to conduct research and analysis of pertinent legal authority.
• Written and verbal communication skills sufficient to communicate complex legal questions and issues to the general public.
• Experience working with or sensitivity to people with disabilities.
• Experience working with or sensitivity to people from ethnic or language distinct communities.
DESIRABLE QUALIFICATIONS
(Applicants DO NOT have to meet any of the Desirable Qualifications to be considered for an interview.)
• Three or more years advocating for the rights of people with developmental disabilities.
• Knowledge of statewide resources available to people with developmental disabilities.
• Experience reviewing medical or educational records.
• Alternate dispute resolution training and practice.
• One or more years supervising colleagues in a work or volunteer setting.
• Contacts with disability organizations and/or within disability communities.
• Experience with or extensive contacts in ethnic or language distinct communities.
• Experience providing training to a diverse range of people.
• Life experience as a person with a disability or direct experience as a caregiver of a person with a disability.
• Proficiency with Windows-based computer applications including Microsoft Office and case management software.
• Demonstrated experience and ability to work effectively with a variety of organizations and individuals with diverse perspectives, including people with disabilities, administrators, advocacy groups, and the public, and to maintain confidentiality in all matters.
LICENSES / CERTIFICATES
For placement as a CRA 2, must be admitted to the California State Bar, or eligible to practice under California's Registered Legal Services Attorney Program. If eligible under the RLSA Program, must become admitted to the California State Bar within five (5) years. If you are hired as a CRA 1 and later become licensed, you are eligible for an immediate promotion to CRA 2.
BILINGUAL ABILITY
Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialization. Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party. Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options. Can write clear, detailed texts on a variety of subjects related to his/her field of interest, synthesizing, and evaluating information and arguments.
TRAVEL REQUIREMENTS
Occasional travel required. Ability to travel occasionally for activities such as client meetings, out-of-town meetings, team meetings, training, or outreach activities up to 10% of the time. More travel may be required to meet program or contract requirements.
WORKING CONDITIONS
The following describes general working conditions and requirements of the job, which can be performed with or without disability-related reasonable accommodations.
• Duties are performed in office and home environments and the field in a wide range of settings, including private residences, courthouses, congregate care or other institutional settings, and community agencies.
• Duties frequently require communicating with others in-person and over online platforms.
• Must be able to transport oneself to work-related meetings, hearings, facilities, and settings where clients live.
