Job DescriptionClean Harbors is seeking an experienced
Web Operations Technical Lead responsible for the administration, security, availability, and performance of enterprise web platforms and supporting infrastructure. Leads web server management, platform deployments, release coordination, and operational support across development, infrastructure, and security teams. Drives automation, process improvement, platform governance, and operational excellence while ensuring compliance with security and regulatory standards. Provides technical leadership, troubleshooting, and support for highly available production and non-production environments.
ResponsibilitiesPlatform Operations & Support- Manage enterprise web platforms, ensuring availability, security, performance, and reliability.
- Administer, maintain, patch, and upgrade web servers and supporting infrastructure.
- Support development, testing, and production environments.
- Monitor platform health and proactively resolve operational issues.
- Maintain system configurations, operational procedures, and technical documentation.
Release & Change Management- Coordinate application deployments, infrastructure changes, and software releases.
- Support scheduled production releases and maintenance activities.
- Review implementation plans, rollback procedures, and release readiness.
- Ensure successful deployments with minimal business impact.
Security & Compliance- Monitor application and infrastructure performance.
- Investigate and resolve performance bottlenecks and availability issues.
- Conduct capacity planning and recommend scalability improvements.
- Support HA/DR planning, testing, and operational readiness.
Performance & Reliability- Monitor application and infrastructure performance.
- Investigate and resolve performance bottlenecks and availability issues.
- Conduct capacity planning and recommend scalability improvements.
- Support HA/DR planning, testing, and operational readiness.
Leadership & Continuous Improvement- Provide technical guidance and mentoring to Web Operations team members.
- Collaborate with application, infrastructure, security, and business teams.
- Drive automation, standardization, and process improvement initiatives.
- Support platform modernization and technology roadmap efforts.
Qualifications- BS degree in Computer Science/Related field
- 5+ years of experience in a similar role
Web & Application Platform Administration- IIS Administration and Web Application Hosting
- Website Deployment, Configuration, and Troubleshooting
- Windows Server Administration, Clustering, Windows Services and Scheduled Tasks
- SSL/TLS Certificate Management
- DNS, Active Directory
- F5 iRule Management
Cloud & Infrastructure- Microsoft Azure Infrastructure Services
- Virtual Machines, Storage, Networking
- High Availability (HA) and Disaster Recovery (DR)
- Load Balancing and Traffic Management
- Container Technologies
Security & Compliance- Identity and Access Management (IAM)
- SSO, OAuth, SAML, MFA, WAF Administration and Security Hardening
- Vulnerability Management and Patch Compliance
Monitoring & Operations- Dynatrace, LogicMonitor and Application Performance Monitoring (APM)
- Log Analysis and Root Cause Analysis (RCA)
- Capacity Planning and Performance Optimization
DevOps & Automation- Azure DevOps, GitHub Actions, TFS, Jira
- CI/CD Pipeline Administration
- ARM Templates and Infrastructure Automation
- PowerShell and Python Scripting
Database & Integration Support- Database Connectivity and Query Troubleshooting
- RabbitMQ, MSMQ, and Enterprise Integration Platforms
Leadership- Technical Leadership and Mentoring
- Cross-Functional Team Collaboration
- Project Coordination and SLA Management
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