Amazon

Sr. UX Designer, North American Stores Design

Amazon$137K — $186K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of UX or interaction design experience
  • Strong online portfolio showcasing user-centered design solutions
  • Demonstrated experience in the product design lifecycle
  • Ability to navigate complex workflows
  • Strong verbal and written communication skills
  • Experience collaborating with cross-functional teams
  • Experience collaborating with product managers and developers

Responsibilities

  • Design user experiences for differentiated features in North American Stores categories
  • Create solutions for complex design challenges without a fully defined strategy
  • Produce conceptual sketches, wireframes, high-fidelity mockups, and prototypes using AI tools
  • Drive alignment with diverse teams to enhance efficiency
  • Define and improve scalable design patterns and processes
  • Lead brainstorming sessions and present features to cross-team reviews
  • Use qualitative and quantitative data to inform customer experience decisions
  • Work with engineering to align design with technology capabilities

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off and parental leave
  • Access to mental health support and EAP services
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
Full Job Description
Come design the future of how hundreds of millions of customers discover and purchase digital products on Amazon. The North American Stores Design (NASD) team brings together curious designers who strive to create best in class experiences for millions of customers on the Amazon app. From inception through launch, you will be a design owner, responsible for delivering ambitious concepts and using data to iterate and improve - translating needs and constraints into simple, intuitive, customer-focused solutions.

As the design owner for the Digital Services & Software - a fast-moving space where customers buy digital products, you will solve unique UX challenges around discoverability, and post-purchase CX. You'll work closely with product and engineering to shape roadmaps, define design strategies across multiple programs while delivering end-to-end experiences from early concept through launch.

This isn't a "stay in your lane" role. While Digital Software is your home base, you'll flex into high-priority projects across NASD when the business calls for it - from AI-powered shopping experiences to complex customization flows, you'll work across discovery, detail pages, checkout, and post-purchase surfaces.

Key job responsibilities
• Design the user experience of key, differentiated features for North American Stores categories
• Design solutions for complex design and technical problems where product strategy is not fully defined
• Create conceptual sketches, wireframes, high-fidelity mockups, and prototypes using AI tools
• Collaborate effectively across diverse teams and disciplines to drive alignment and efficiency
• Develop and improve design patterns, standards, and processes that scale for your team
• Lead brainstorming sessions and present at cross-team reviews to demonstrate features and drive design decisions
• Synthesize qualitative and quantitative data (metrics, usability studies) to inform product-level customer experience decisions
• Work closely with engineering to incorporate capabilities and constraints of the technology stack
• Balance short- and long-term design requirements against engineering constraints

BASIC QUALIFICATIONS

- 7+ years of UX designer or interaction designer experience

- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices

- A portfolio demonstrating the product design lifecycle

PREFERRED QUALIFICATIONS

- Experience with UX design of complex workflows

- Can show strong verbal and written communication skills

- Experience collaborating with product managers, developers, and other stakeholders

- Experience reviewing user research and data to build a strategic and user-friendly design

- Experience designing and executing online customer experiences

- Experience defining and driving creative solutions in new or ambiguous product territory

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 137,800.00 - 186,400.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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