Sr. Unified Communications Engineer

Quantum Strides LLC

$100K — $130K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in IT systems and telecom environments
  • Proficient in both Legacy switching and Unified Communications technologies
  • Experience with configuration and maintenance of telecom/infrastructure equipment
  • Familiarity with VoIP systems and related protocols (SIP, H.323)
  • Ability to translate business needs into technical requirements

Responsibilities

  • Support the translation of business requirements into Unified Communications designs
  • Design cable/wiring infrastructure for voice, data, and video communication
  • Oversee IVR and Call Center operations
  • Conduct engineering analysis of Unified Communications for public safety agencies
  • Develop recommendations based on engineering analysis
  • Manage program services and provide presentations to key stakeholders

Benefits

  • Comprehensive health, dental, and vision plans
  • 401(k) retirement plan with company match
  • Generous PTO and holiday leave
  • Professional development opportunities
  • Flexible work arrangements including options for offsite work
Full Job Description
Sr. Unified Communications Engineer Job Location: Fairfax, Virginia, United States (Onsite/Offsite) At least five (5) years of experience with IT systems and technology in a telecom environment which includes both Legacy switching and the Unified Communications technologies. Knowledge and experience with configuration and maintenance of: gateways, routers, switches, firewall, DNS, DHCP, network servers platforms, TDM, Dialogic, VoIP systems (SIP, H.323 protocols, dial peers, and VoIP carrier trunking). Sample Duties: - Provides support in the translation of business requirements into Unified Communications (e.g., LAN, CAN, WAN, voice and video) requirements, designs and orders. - Designs supporting cable/wiring infrastructure for construction projects that includes voice, data, video and wireless. - Provide oversight to IVR, and Contact/Call Center support. - Provide in-depth engineering analysis of Unified Communications alternatives for government public safety agencies in support of strategic modernization efforts and Unified Communications enhancement design for medium and large scale telecommunication infrastructures to include 9-1-1. - Develop recommendations and supporting metrics. - Provide overall program management services including making presentations to national, state and local officials.

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