8+ years of professional networking and unified communications experience, particularly with Cisco technologies.
Advanced Cisco certification such as CCIE Collaboration or CCNP Collaboration is required.
Active Secret Security Clearance is mandatory for this role.
Strong expertise in routing, switching, firewall management, and enterprise UC environments is essential.
Experience with protocols like MGCP, H.323, SIP, and SCCP is necessary.
Responsibilities
Lead the design and implementation of Cisco networking and collaboration solutions for critical environments.
Act as a trusted advisor, guiding customers on network modernization and best practices.
Troubleshoot complex networking issues, coordinating resolution across technical teams.
Support lifecycle management initiatives, including firmware upgrades and infrastructure enhancements.
Optimize and maintain collaboration solutions to ensure operational efficiency.
Benefits
Comprehensive medical, dental, and vision coverage.
401(k) retirement plan options.
Sick leave as required by law.
Paid time off (PTO) for work-life balance.
Full Job Description
Piper Companies is seeking a Customer Delivery Engineering Consultant for a leading technology organization supporting government and defense customers. The Customer Delivery Engineering Consultant is located at Scott Air Force Base, IL and requires a hybrid schedule with 4 days per week onsite. An ideal candidate for the Customer Delivery Engineering Consultant is a senior networking and collaboration engineer with expertise in Cisco Unified Communications, enterprise networking, and customer-facing consulting engagements.
Responsibilities of the Customer Delivery Engineering Consultant:
Lead the design, implementation, optimization, and support of Cisco networking and collaboration solutions for mission-critical environments.
Serve as a trusted technical advisor to customers, providing guidance on network modernization, architecture, and operational best practices.
Troubleshoot complex routing, switching, firewall, and unified communications issues while driving resolution across technical teams.
Support lifecycle management initiatives including firmware upgrades, platform maintenance, and collaboration infrastructure enhancements.
Qualifications of the Customer Delivery Engineering Consultant:
8+ years of professional networking and unified communications experience, including Cisco Call Manager, Jabber, and enterprise collaboration technologies.
CCIE Collaboration, CCNP Collaboration, or equivalent advanced Cisco certification.
Active Secret Security Clearance and ability to work onsite four days per week at Scott Air Force Base, IL.
Strong expertise with routing and switching, firewall policy management, spanning tree, gateway protocols (MGCP, H.323, SIP, SCCP), PSTN connectivity, and enterprise UC environments.
Compensation for the Customer Delivery Engineering Consultant includes:
Salary range: $125,000- $155,000 annually
Comprehensive benefits package including medical, dental, vision, 401(k), sick leave as required by law, and PTO.
This job opens for applications on 10/16/2026. Applications for this job will be accepted for at least 30 days from the posting date.
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About Piper Companies
Piper Companies is a staffing and recruiting firm based in Conshohocken, Pennsylvania. It provides staffing solutions for a variety of industries, including technology, healthcare, and finance. The company was founded in 2011 and has since grown to become a leading provider of staffing services in the Philadelphia area. Piper Companies is committed to providing high-quality service to its clients and candidates, and has a strong focus on building long-term relationships. The company is also known for its corporate social responsibility initiatives, including support for local charities and community organizations.
