GENERAL SUMMARY:As the organization's Treasury Management Specialist, this role drives revenue growth and deepens member engagement through the end-to-end strategic expansion of commercial business portfolios. Responsible for developing, managing, and expanding treasury management relationships with business members. This individual will be the subject matter expert in treasury management, providing support to both Members and internal team members. This individual partners closely with the Commercial sales team and Retail teams to drive fee income growth and deepen member relationships through identifying opportunities to improve cash flow, fraud prevention, and payment processing through treasury management solutions. Additionally, this position provides critical operational support to commercial members and internal retail teams.. Provides support in audits and annual reviews.
Salary range is $76,044.00 - $99,807.75/annually. Job Grade, E23. Final salary is dependent on candidate's experience and qualifications.QUALIFICATIONS:Minimum Education and Experience Requirements:- Associates Degree in Business Administration or related field or equivalent experience
- Five (5) years experience at a financial institution
- To include Three (3) years of treasury/cash management experience within Business Banking
Preferred Education and Experience:• Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP) designation.
• Experience and understanding of technical, PC based treasury management platforms
• Experience with business banking depository products and branch operations
• Strong understanding of ACH routing, domestic/international wires, Remote Deposit Capture (RDC), merchant services, and liquidity sweep vehicles.
• Functional knowledge of corporate security tools including Positive Pay (Check/ACH), multi-factor authentication, and account reconciliation structures.
Knowledge and Skill Requirements: - Strong problem-solving skills
- Ability to multi-task, establish priorities and manage time effectively
- Ability to build relationships with external and internal clients
- Strong knowledge of Microsoft Office (Excel, Word, Outlook)
- Effective in working through challenges
- Excellent verbal and written communication skills
- Must be detail oriented and possess strong organizational skills
COMPETENCIES:- Functional/technical skills
- Customer focus
- Business Acumen
- Decision Quality
- Command Skills
- Time Management
- Listening
WORKING CONDITIONS/ENVIRONMENT:This job requires they stand or sit for the majority of time. Infrequent lifting up to 25 lbs. may be required.
OTHER REQUIREMENTS:Must comply with all policies and procedures, including the Bank Secrecy Act and SAFE Act.
MAJOR ACCOUNTABILITIES AND TASKS:1. Responsible for the overall management and development of the cash management suite of products, to include working with internal and external partners to implement new products that keep us competitive in the financial industry.
2. Proactively identify and prospect for commercial members to cross-sell treasury services. Create tailor made treasury management proposals and provide product demos in effort to grow the commercial treasury management portfolio.
3. Attends on-site visits to business members to assist in the sales process and provides ongoing support as needed (via phone or face to face). Lead the end-to-end technical onboarding and implementation configuration for complex client suites (e.g. ACH origination, Remote Deposit Capture, Positive Pay).
4. Leverage treasury management product knowledge to recommend and promote appropriate treasury management solutions to portfolio and branch Members while working within the risk parameters that protect the credit union.
5. Coordinate treasury management product and process reviews with Compliance, Operations, Information Security, and applicable vendors. Identify control, service, or regulatory concerns; document findings; and recommend corrective actions, process improvements, or product enhancements
6. Serve as the organization's primary treasury management subject-matter resource by developing and delivering product, process, risk, and implementation training for Commercial, Retail, Operations, and other applicable employees. Evaluate recurring questions and service trends to identify additional training or resource needs.
7. Resolve complex or escalated treasury management service and implementation issues by identifying root causes, coordinating resolution across internal teams or vendors, and communicating status and outcomes to affected members and stakeholders. Identify risk indicators and appropriate relationship-expansion opportunities and route matters outside the role's authority to the applicable owner.
8. Works with department staff to ensure that internal documentation such as procedures and internal guides are updated and easily searchable for retail staff.
9. Works with other departments throughout the organization to handle moderately complex business member issues related to operations.
10. Performs other duties as assigned.
Benefits And Perks: • Health Coverage - We offer medical, dental and vision coverage for you and your dependents. Other benefits include: life insurance, flexible spending accounts, pet insurance, Team Member Assistance Program (EAP), and Corporate Care Solutions (Backup Child and Adult Care Services).
• Paid Time Off and Holidays - Work-life balance is a focus with generous paid time off, with additional time given for sick days, paid holidays, and 16 hours of paid time to participate in our community volunteer program. We also offer enhanced paid military leave and paid maternity/paternity leave.
• Retirement Savings - Generous 401k Plan.
• Development Activities - We focus on continuous growth by encouraging Job Shadowing and Personal Development Plans, which leads to a 40+% annual internal promotion rate.
• Tuition Reimbursement - We have partnered with the University of Arizona Global Campus to offer eligible full-time employees 100% tuition coverage towards an online Bachelor's or Master's Degree.
