The Senior Training Specialist is responsible for designing, developing, and delivering enterprise-wide training programs that enable consistent adoption of SAP and other core business systems across all global locations. This role integrates instructional design expertise with deep process and system knowledge, ensuring employees understand how to execute standardized workflows in alignment with global business architecture. As a key member of the Business Architecture team, this role plays a critical part in driving process consistency, change readiness, and workforce capability across multiple functions, regions, and business units.
Key Responsibilities:
• Design, develop, and maintain comprehensive learning materials (e-learning, facilitator guides, simulations, job aids, quick reference guides, playbooks, etc.) that reflect global process standards and SAP workflows.
• Translate complex technical and process information into clear, engaging learning content for diverse user groups (frontline, functional, and leadership).
• Ensure training content aligns with global process maps, SOPs, and business architecture documentation.
• Deliver high-impact, global training sessions (virtual and on-site) with expert facilitation techniques tailored to adult learners and cross-cultural audiences.
• Serve as the lead facilitator for SAP functional training, system upgrades, process changes, and new capability launches.
• Act as a subject matter expert for key SAP modules, cross-functional workflows, master data touchpoints, and system dependencies.
• Collaborate with Business Architects and IT to understand upcoming changes, translate them into training requirements, and proactively update learning materials.
• Partner with functional leaders, regional training coordinators, HR, and IT to ensure consistent global adoption of processes and systems.
• Support the creation and rollout of global training governance, standards, templates, and tools.
• Influence stakeholders by providing insights on training needs, adoption gaps, and readiness risks.
• Support global change initiatives, aligning training plans with project timelines and change management deliverables.
• Prepare employees for new system releases, enhancements, and updated business processes using structured communication and learning approaches.
• Measure training effectiveness using assessments, learner feedback, KPIs, and performance data.
• Recommend enhancements to content, delivery methods, learning technologies, and deployment strategies.
• Maintain centralized training repositories and ensure version control and global accessibility.
• Develop and manage learning content standards and best practices to maintain consistency across regions.
• Holds oneself and others accountable to conduct business in a manner compliant with Bioventus' Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role.
• Other duties as assigned.
Education and Experience (Knowledge, Skills & Abilities)
• Bachelor's degree in Instructional Design, Education, Business, Information Systems, or related field required.
• Equivalent experience in corporate training, SAP training, or business process enablement will be considered in lieu of a degree.
• 5+ years of experience in corporate training, instructional design, or business process enablement.
• Minimum 3 years supporting SAP or similar enterprise systems in a global or multi-site environment.
• Experience developing training for cross-functional processes preferred (Supply Chain, Finance, Operations, Commercial, Quality).
Place in the Organization
Reports to: Sr Mgr, Business Architecture and Training
Direct Reports: No
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