What We DoOversees, develops and delivers training programs for First American employees and/or external customers to meet organizational and learner needs. Partners with business leaders to identify training needs, standardizes training initiatives, tracks and reports on training success. Conducts multiple training delivery methods in an individual or group setting. Promotes efficiency and competitive advantage by developing the skills of staff and end users. This job family includes technical training.
A seasoned, experienced professional with a wide range of experience, uses professional concepts to resolve issues in creative and effective ways. Manages a diverse and wide range of training projects and initiatives. Expertise in more than one area. Develops creative solutions and drives change.
Essential functions are typically described in terms of training delivery and development, analyzing data, driving change, negotiating for resources, influencing outcomes, etc.
What You'll Do:
- Partners with management to identify and develop training solutions to solve business issues
- Gathers information on business objectives from management, determines training needs, and recommends solutions.
- Participates in the development and evaluation of training metrics and measurement components
- Tracks and analyzes training programs by examining training participants’ job performance.
- Conducts and analyzes evaluations to judge effectiveness of training sessions and implements improvements.
- Collects information on employee performance and feedback.
- Support and mentor new team members.
- May travel to remote locations to deliver training.
What You'll Bring:
- Experienced in instructional design theory and/or learning principles
- Strong understanding of effective teaching methodologies and tools
- Experienced in traditional and modern training methods, tools and techniques
- Ability to present complex information to a variety of audiences
- Data gathering and analysis
- Critical thinking to develop or asses training materials
- Project management skills
- Possesses a clear understanding of assigned group(s)’ business practices
- Strong organizational and analytical skills
- Understands effective teaching methodologies and tools
- Critical thinking and decision-making skills
- Excellent written and verbal communication skills
- Excellent interpersonal, relationship-building and teamwork skills
- Self-motivated; self-starter
- Experience managing project, focusing on both long-range projects and immediate tasks
- Proficient in Microsoft Word, Excel and PowerPoint
- Bachelor’s degree or equivalent combination of education and experience
- Typically has 5-8 years of directly related experience
Pay Range: $73,900.00 - $98,500.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
