Job DescriptionSUMMARYThe Senior Total Rewards Specialist is an experienced individual contributor who supports the day-to-day administration of compensation and benefits programs. Working under the direction of the Total Rewards Manager, this role keeps rewards processes accurate, compliant, and running on schedule. You will support key cycles, including annual merit and bonus, benefits annual enrollment, and market pricing, by preparing data, processing transactions, running audits, and answering employee and HR questions. You will be a go-to resource for complex questions and a reliable partner to HR, Finance, and business leaders.
Location: Remote
ESSENTIAL DUTIES and RESPONSIBILITIES Include the following. Other duties may be assigned.
- Supports the administration of employee compensation and benefits programs, including health and welfare benefits and retirement offerings.
- Prepares analyses, reports, and recommendations to support compensation and benefits decision-making, ensuring alignment with organizational strategy, budget considerations, and market practices.
- Partners with HR, Finance, and business leaders to provide guidance on compensation and benefits programs, policies, processes, and employee inquiries.
- Administers day-to-day health, welfare, retirement, and leave programs, and resolves escalated employee questions and eligibility issues.
- Supports annual open enrollment, including plan design changes, system setup and testing, carrier file verification, employee communications, and employee help sessions.
- Processes life events, COBRA notices, and leave paperwork, and reconciles monthly carrier and vendor invoices.
- Maintains job codes, salary ranges, and job descriptions in the HRIS and compensation tools.
- Supports the annual merit, promotion, and bonus cycles, loads and validates data, builds worksheets, answers manager questions, and audits results.
- Runs recurring compensation and benefits reports and keeps HRIS data accurate through regular audits.
- Helps keep programs compliant with FLSA, ERISA, ACA, COBRA, HIPAA, FMLA, and state pay transparency laws.
- Gathers data for annual filings, nondiscrimination testing, and audits (e.g., Form 5500, ACA reporting)
CORE KNOWLEDGE and SKILLS- Exceptional communication, relationship-building, and analytical skills, with the ability to translate complex Total Rewards concepts into clear, compelling insights and build alignment across diverse stakeholders, including executive leadership.
- Clear written and verbal communication, with a customer-service approach to employee questions.
- Performs work under minimal supervision while helping optimize total rewards programs and enhance the employee experience.
- Strong knowledge of applicable compensation and benefits regulations, including FLSA, ERISA, ACA, COBRA, FMLA, and pay transparency requirements.
- Advanced Excel skills (lookups, pivot tables, formulas) and strong attention to data accuracy.
- Proficiency with HRIS platforms and compensation management tools; experience with an HRIS system such as Workday, SAP SuccessFactors, Oracle, or UKG.
- Experience completing compensation surveys and using compensation programs such as Payscale, Marketpay, and JD Expert is preferred.
- Sound judgment and discretion with highly confidential information.
- Experience using AI tools such as Claude and other AI tools specific to Total Rewards is a plus.
Core Competencies:- Intentional Collaboration & Synergy Building- Demonstrated ability to cultivate purposeful collaboration and synergies among internal and external stakeholders through a strategic and thoughtful approach.
- Empathy and Emotional Intelligence - Demonstrate empathy and emotional intelligence to better understand employee concerns about benefits and sensitive situations, approaching interactions with compassion.
- Adaptability - The ability to adjust to changes in vendors, regulations, and employee needs while thriving in fast-paced environments filled with uncertainty.
- Candor - Comfortable working in a culture that values transparency and is committed to sharing and receiving meaningful feedback for collective improvement.
- Service mindset- This mindset emphasizes prioritizing the needs of others, fostering a culture of service, and empowering individuals to perform at their best. By leading through example, it inspires mutual support and respect and creates a positive environment where everyone feels valued.
EDUCATION and EXPERIENCE - 4+ years of Total Rewards experience, compensation and benefits experience required.
- Bachelor's degree preferred
- CEBS, CCP, CBP, SHRM-CP/SCP, PHR/SPHR, or similar certification is a plus.
SUPERVISORY RESPONSIBILITIESThis position will not have any direct reports.
Salary Range: $73,300 - $88,000 annually, depending on experience and geographic location.
Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.
Benefits and Well-Being:We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here.
