Amazon

Sr Tech Ops Lead, AWS Industries Strategy & Operations

Amazon • $133K — $181K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent education
  • Experience in business-process design
  • Proficient in analyzing complex data for actionable insights
  • Background in a high-growth technology setting
  • Familiarity with CRM tools like Salesforce and BI tools

Responsibilities

  • Act as a trusted advisor for incubation and growth initiatives
  • Drive improvements to reporting tools and processes
  • Manage team targets and measure goal attainment
  • Design new metrics and propose effectiveness improvements
  • Run business cadences and analyze data for tech leaders
  • Help operationalize key initiatives and build process tools

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off and parental leave
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
Full Job Description
AWS Industries Strategy & Operations team is seeking a leader to work with Tech leaders and their teams (SAs and CSMs) across AWS Industries org to build and run critical business management cadences including goal setting, key initiatives, monthly business reviews, productivity and revenue impact analysis, to make business recommendations - all in an environment of rapid growth and increasing complexity. This will include working with the Tech leadership to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives.

The successful candidate must be able to roll-up his/her sleeves, and work directly with the models/data. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will be experienced at working with large data sets and the technical tools needed to work with them. He/she will have superb communication and customer-relationship skills, strong analytic insight, and be a passionate advocate for their customers to other internal stakeholders. Active collaboration with leadership in AWS Business Intelligence, Specialists, and peer Ops leaders in other parts of the org will be crucial to the effective execution of the responsibilities. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a way that is clear and easy-to-understand.

Key job responsibilities

Sr Tech Ops lead will act as a trusted advisor to support incubation and growth for some of the newest and most innovative areas of the business. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to their customers. This position also manages the administration and execution of the team's targets, including segmentation of business goals, measurement of goal attainment, designing new metrics and proposing improvements to the Business to increase its effectiveness in driving desired results.

A day in the life

You will run routine business cadences for tech leaders, pull reports and analyze data, enable teams on processes and goal management. You may also help tech leader operationalize key initiatives, build process and tooling to execute and manage operational aspects of strategic priorities.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent

- Experience in business-process design or equivalent

- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

- Experience working within a high-growth, technology company

PREFERRED QUALIFICATIONS

- Experience using Salesforce (or other CRM tool) or BI tools

- Experience presenting to senior leadership

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 147,300.00 - 199,300.00 USD annually

USA, CA, Santa Clara - 147,300.00 - 199,300.00 USD annually

USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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