Amazon

Sr. Tech Infra Program Manager, OIS NANO

Amazon$148K — $201K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of technical infrastructure management experience
  • 6+ years of program management experience in IT infrastructure delivery
  • Experience in stakeholder management at multiple organizational levels
  • Site launch experience in IT infrastructure for retail or logistics
  • Ability to manage competing priorities in fast-paced environments
  • Experience in establishing processes and standards
  • Complex program management capabilities

Responsibilities

  • Define country-level infrastructure strategy to ensure consistency across site launches
  • Own end-to-end network infrastructure scope from vendor selection to financial management
  • Identify and recommend associate-facing devices that meet regional cost and performance targets
  • Establish playbooks and architecture standards for site deployment
  • Drive network availability and device fleet health through structured vendor management
  • Present infrastructure roadmaps to senior leadership for business operations
  • Facilitate collaboration across various functions and departments to achieve objectives

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
Full Job Description
Own the network and device technology infrastructure strategy for Amazon's fastest-growing Quick Commerce operation across an entire country. As the single-threaded infrastructure owner, you'll define the technology roadmap, drive vendor relationships, and enable hundreds of sites to launch at unprecedented speed while maintaining enterprise-grade availability and cost optimization.

Key job responsibilities

As an TIPM with the Network and Assets for Nimble Operations (NANO) Team you will:

- Define country-level infrastructure strategy by establishing architecture standards and readiness criteria that guide all site launches, ensuring consistency and quality across the fleet

- Own end-to-end network infrastructure scope from vendor selection through service level agreement governance to financial outcome management, driving performance and cost efficiency

- Identify and recommend end-user equipment (associate-facing devices such as scanners, workstations, and printers) that meet regional cost and performance targets, partnering with device technology teams for certification

- Establish playbooks, architecture standards, and deployment sequencing for the country, stepping in at escalation points where selections carry fleet-wide implications beyond execution-level authority

- Drive network availability outcomes, device fleet health, and financial performance across the country's fleet through structured vendor governance cadences and performance management

A day in the life

You own the network and device technology infrastructure of Quick Commerce - the fastest growth vector for Amazon Stores. Your day moves between defining regional network strategy that scales from hundreds to thousands of sites, steering technology capability investments toward fleet-scale readiness, evaluating transitions that deliver cost reduction compared to traditional models, and presenting infrastructure roadmaps to senior business operations leadership. You make architecture and vendor selections that determine availability, cost trajectory, and launch velocity for an entire geography.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

We are the Network and Assets for Nimble Operations (NANO) team within Operations Infrastructure Services. We exist to solve a singular challenge: enabling Amazon Operations to launch and operate thousands of small-footprint sites at speed, at scale, and at a fraction of traditional infrastructure cost. We own the full infrastructure lifecycle - network strategy, vendor contracts, site launches, incident management, and financial governance - across India, United States, Middle East, United Kingdom, and Japan. Quick Commerce dark stores represent the overwhelming majority of our use cases today, scaling from approximately 500 sites to 3,000+ by 2028, with our enablement model extending to every emerging no-capex site type in Amazon's portfolio.

BASIC QUALIFICATIONS

- 3+ years of technical infrastructure management experience

- Experience in stakeholder and communication management

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- 6+ years of program management experience in IT infrastructure delivery

- Ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities

- Ability to successfully facilitate collaboration across multiple functions, departments, and levels

- Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics, or similar environments

- Complex program management capabilities

- Strategic technical decision-making

- Ability to establish processes and standards

PREFERRED QUALIFICATIONS

- 8+ years of data center, network engineering, and/or systems engineering experience

- Project Management Professional (PMP) certification, or experience in project management

- Experience in procurement, inventory and asset management of IT equipment as well as IT lifecycle

- Understanding of core IT infrastructure and service concepts

- Intermediate-level knowledge in one or more of: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies

- Comprehensive QA program design experience

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 148,700.00 - 201,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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