Sr. System Administrator - Network Operations Center

Description

Quantum Sky is seeking a Sr. System Administrator - Network Operations Center to join our team onsite at our Customer Program in Alexandria, VA. 

 

Responsibilities:

• You will be supporting a customer program in a classified environment as a Network Operations Center (NOC) System Administrator.  
• This position is responsible for monitoring the Infrastructure Service Provider (ISP) hosting equipment and services consisting of computers (server), networks, storage, and backup & archive, all in a fast-paced environment.  
• Tasks include answering and managing calls in a 24x7 monitoring center, providing prompt and professional responses to incidents and inquiries, monitoring system dashboards for the status of services, creating Incidents in the Incident Management system, assigning Incidents to the appropriate Tier-2/Tier-3 assignment groups, assisting with troubleshooting services to restore full Mission Capability, and/or coordinating with other service Providers when incidents span system boundaries.   
• Investigate and rectify procedural discrepancies as well as identifying areas of process improvement.  

This position will work a “Panama Schedule” for 24/7 shift coverage, 2 days on, 2 days off, 3 days on, 2 days off, 2 days on, 3 days off, each team works the same shift (day) for 28 days then switches to the other shift (night) for the next 28 days.

Qualifications

Required:

• Typically requires a bachelor’s degree and a minimum of 2 years or prior relevant experience
• Experience in a technical operations environment 
• Experience with Windows 

Desired:

• Excellent interpersonal and communication skills, with a focus on clarity and professionalism 
• Experience with Linux 
• Experience with Science Logic 
• Experience with virtual/cloud computing technologies such as Citrix VMware, Amazon Web Services (AWS) 
• Experience with storage products from Oracle, EMC, Dell, Isilon, NetApp 

Clearance: 

• Active and in-scope United States TS/SCI with CI polygraph security clearance
• Qualified applicants may be subject to a security investigation and must meet minimum qualifications for access to classified information
• Must have an active DoD 8570 IAT Level 2 certification (or higher) on start date. IAT Level 2 requires one or more of the following Professional Certifications: Security+, CE, CCNA Security, GICSP, GSEC, SSCP, CySA+, CND 

Location:

• Alexandria, VA

About Quantum Sky

Compensation:

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $130,000-$150,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.