Sr. System Administrator (AWS, Linux)

We are hiring a Sr. System Administrator (AWS, Linux) to work in the Fort Meade, MD vicinity. Position location is subject to change based on central MD client's needs.

Required: TS/SCI with a Polygraph

Description:
Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

The Level 2 System Administrator shall possess the following capabilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process
• Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations
• Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.
• Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Individual Capabilities/Experience Required:

• Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree.
• Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Four (4) years of experience with Service Management (ITSM) is required.
• Strong AWS, with solid Linux support experience
• RHEL 9/Linux patching
• AWS routing
• Experience working with VMs
• SQL Server familiarity

Individual Capabilities/Experience Desired:

• BigFix is a plus, but not required

We have all the PERKS!
You are our most valuable resource - your ambition, your knowledge, your creativity. We offer an industry-leading set of benefits to supplement your normal salary compensation. We have you covered with flexible ways to balance work and home life, full health benefit premium coverage, and generous contributions toward your retirement.

• Competitive health, dental, and vision plans with 100% paid premiums.
• 401k: We contribute 6% even if you don't!
• Time Off: 11 standard holidays, and 25 days of PTO
• Career Development: Get career counseling and individualized career development plans, including education and training.
• Employee referral bonuses for successful hires