- Bachelor's, Master's in computer science, engineering, information systems, or a related field. A combination of education, training, and experience may be considered in lieu of a degree.
- Minimum of 12 years of progressive experience in software engineering, solution architecture, platform engineering, systems integration, or a related technical discipline.
- Minimum of 5 years of experience owning solution or platform architecture across multiple applications, teams, systems, or stakeholder communities.
- 5 + Years of Technology Leadership Experience (direct reporting or dotted line)
- Demonstrated experience designing and supporting production web applications and enterprise platforms.
- Strong technical background with modern application stacks such as TypeScript/JavaScript, Node.js, Python, Java, React, Vue.js, or comparable technologies.
- Strong understanding of API architecture, REST services, microservices, event-driven systems, messaging, queues, relational databases, caching, and distributed systems.
- Experience designing integrations with enterprise platforms such as CRM, ERP, identity, document management, data, workflow, or financial systems.
- Experience with event and messaging technologies such as Kafka, RabbitMQ, or comparable platforms preferred.
- Experience with cloud platforms, containerized workloads, CI/CD, infrastructure as code, automated testing, monitoring, and platform automation preferred.
- Experience defining non-functional requirements for security, scalability, availability, performance, resilience, recoverability, maintainability, and supportability.
- Demonstrated experience creating architecture diagrams, interface specifications, dependency maps, data-flow documentation, architecture decision records, technical standards, and operational runbooks.
- Experience translating complex business and technical requirements into solution designs, implementation guidance, and delivery plans.
- Strong understanding of business process modeling, workflow design, approvals, role and permission models, and how technology can improve operational processes.
- Experience with technical debt planning, application lifecycle management, modernization, decommissioning, and retirement decisions.
- Experience supporting production incidents, root-cause analysis, technical risk management, and continuous improvement.
- Demonstrated ability to lead architecture reviews and influence decisions across engineering, product, data, security, infrastructure, business, and support teams. Ability to evaluate trade-offs and make pragmatic decisions that balance delivery speed, quality, risk, cost, and long-term maintainability.
- Excellent communication skills, written, verbal, and presentation, for both technical and non-technical audiences.
- Strong collaboration skills and the ability to build trust with team members, leaders, business partners, vendors, and service providers.
- Demonstrated ability to work effectively in an environment with ambiguity, evolving requirements, multiple priorities, and rapid delivery expectations.
- Experience using AI-assisted development, architecture, documentation, or testing tools to improve speed and quality while applying appropriate judgment and controls.
Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $124,800 to $187,200 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.
The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
- Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program
Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US Benefits Website
We are looking for a senior, technically minded architect and problem solver who can define and guide the technical direction for various platforms within the Lead to Quote and Win to Deliver spaces spanning application architecture, platform services, integrations, data flows, environments, and enterprise dependencies.
This role will support a modern solutioning platform that spans the lead-to-quote lifecycle, including intake, discovery and scoping, service design and proposal, contracting, and project initiation. The platform integrates with enterprise systems and services such as CRM, ERP, data, document, signature, messaging, identity, and workflow capabilities.
The role blends architecture, hands-on technical leadership, functional understanding, and strong collaboration with engineering, product, data, security, infrastructure, QA, support, and business teams. You will guide solution design, resolve cross-team technical dependencies, and help ensure that the platform is scalable, secure, supportable, and aligned with business outcomes.
You will operate in a dynamic, fast-paced environment supporting a growing product and delivery organization. Success in this position will require the ability to move between high-level architecture and implementation detail, communicate trade-offs clearly, and make sound decisions in an environment with evolving requirements and multiple stakeholder communities.
This role is focused on the broader technical and functional architecture of our platforms and applications. It works closely with leadership, delivery teams, product owners, business stakeholders, other architects, engineers, data engineers, security partners, vendors, and service providers to ensure capabilities fit into the overall application, integration, data, security, and platform architecture.
As a member of our architecture and delivery team, you will:
Works closely with enterprise/data/platform architects to:
- Deliver features and products using technology in alignment with the blueprint and standards.
- Monitor the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements.
- Understand technology trends and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models.
- Define application boundaries, platform services, system responsibilities, integration patterns, data flows, environments, and technical dependencies.
- Translate business processes and functional requirements into secure, scalable, maintainable, and supportable solution designs.
- Establish architecture standards and reference patterns for APIs, microservices, event-driven integrations, messaging, data access, configuration, and deployment.
- Lead architecture reviews and provide technical direction across the Core Path, Integrations and Implementations, Core Platform, Support, Data, and AI-adjacent teams.
- Design and review service-to-service interfaces, including contracts, authentication, authorization, inputs, outputs, error handling, retries, rate limits, idempotency, and failure behavior.
- Guide integration architecture across CRM, ERP, data, document, signature, identity, messaging, notification, and other enterprise services.
- Define and maintain the technical architecture baseline, system overview diagrams, integration catalog, dependency map, interface specifications, and architecture decision records.
- Partner with Product and business stakeholders to ensure that application behavior reflects the intended user journey, approval process, roles, permissions, business rules, and lifecycle states.
- Work with Data Architecture and engineering teams to clarify data ownership, system-of-record decisions, data movement, lineage, schema dependencies, and cross-database relationships.
- Establish technical approaches for resilience, observability, logging, monitoring, alerting, health checks, recoverability, and operational support.
- Provide architecture guidance for environment configuration, secrets, feature flags, deployment controls, release management, and rollback strategies.
- Support delivery teams through solution design, design reviews, implementation guidance, code and configuration alignment, and release readiness.
- Identify cross-system impacts, sequencing constraints, risks, and dependencies before changes are committed.
- Maintain the technical debt inventory, lifecycle plan, retirement assumptions, and modernization roadmap.
- Partner with QA and UAT teams to ensure architecture risks, integration paths, negative scenarios, performance concerns, and end-to-end process behavior are represented in testing.
- Support incident response, root-cause analysis, problem management, and corrective action for issues that cross application, platform, integration, or data boundaries.
- Partner with the ML/LLM Ops Architect to ensure AI-enabled capabilities fit coherently within the broader solution and platform architecture.
- Partner with Enterprise Architecture, Security, Infrastructure, and IT Operations to align with WWT standards and support expectations.
- Lead technical and functional knowledge transfer to IT delivery and support teams
- Ensure architecture documentation is accurate, versioned, linked to accepted releases, and usable by teams responsible for support and future delivery.
- Help establish reusable platform and integration capabilities that can support future solution areas and WWT initiatives.
- Provide mentoring and technical guidance to architects, engineers, technical leads, and delivery team members without relying solely on formal reporting authority.
- Escalate and remove technical impediments that prevent teams from delivering reliable, maintainable, and supportable solutions.
- Participate in optimizing solution architectures to manage investment, utilization, costs and identify cost control mechanisms
- Prepare and deliver informal and formal presentations to architecture teams, IT leadership, delivery teams, business partners, and stakeholders.
- Effectively cope with ambiguity and change while creating enough structure for teams to make consistent technical decisions.
