Motorola Solutions

Sr Software Engineer, AI Agent Platform

Motorola Solutions$120K — $150K *
US-Anywhere
+ 2 other locationsRemote
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in real-time communication systems
  • Expertise in Speech-to-Text and Text-to-Speech technologies
  • Proficiency in architecting AI and LLM systems in production
  • Strong background in backend infrastructure, telephony, and low-latency systems
  • Experience with Python, Elixir, Go, or Rust in high-stakes domains

Responsibilities

  • Lead design and operation of real-time voice AI systems
  • Identify and solve complex challenges in audio and telephony
  • Drive engineering excellence focusing on reliability and performance
  • Collaborate with cross-functional teams to shape technical strategy
  • Mentor engineers to improve team quality and capability
  • Build evaluation and observability frameworks for AI systems
  • Oversee incident response and maintain on-call health of systems
  • Engage with public safety stakeholders to establish technical credibility

Benefits

  • Flexible work arrangements including remote options
  • Opportunities for professional development and mentorship
  • Engagement in high-impact projects that influence public safety
  • Collaborative culture within a small, fast-paced team
  • Involvement in shaping innovative AI technologies for real-world applications
Full Job Description
Department Overview
Hyper, a Motorola Solutions Company, a leader in conversational, agentic AI designed to reduce the burden on understaffed public safety answering points (PSAPs) by handling non-emergency calls. It is revolutionizing emergency response systems through cutting-edge AI technologies. Our first product is reducing 911 wait times by alleviating administrative work from highly trained 911 telecommunicators.
Job Description

We're looking for a Sr Software Engineer to set technical direction for the AI Agent Platform team behind Hyper's emergency response products (Motorola Solutions announced that it acquired Hyper on April 9, 2026).

You'll be a senior technical leader responsible for the architecture of our most critical systems. You'll shape long-term technical strategy, mentor engineers across the team, and own the toughest cross-cutting problems - from real-time AI pipelines and telephony to backend infrastructure and product surfaces. We expect engineers to use AI agents in their own work. But because this is mission-critical software, humans still own quality, judgment, and what ships - and as a Sr Engineer, you set the bar for what "good" looks like.

What You'll Do
  • Lead the design and operation of real-time voice AI systems that support human 911 telecommunicators at scale.
  • Identify and solve the hardest problems in our stack: low-latency audio, streaming, telephony, LLM orchestration, and human-in-the-loop AI workflows.
  • Drive engineering excellence across reliability, availability, security, and performance - defining the standards the team operates by.
  • Partner with product, design, and operations leadership to translate ambiguous customer and operational problems into technical strategy.
  • Mentor engineers; raise the floor and the ceiling of the team's technical work through reviews, design feedback, and pairing.
  • Build and evolve evaluation, testing, and observability frameworks for AI-assisted systems.
  • Lead incident response and post-incident reviews; own runbook quality and on-call health for the systems the team is responsible for.
  • Represent engineering in conversations with public safety customers, partners, and Motorola Solutions stakeholders when deep technical credibility is required.

You Might Be a Fit If
  • You have production software engineering experience, with a clear track record of technical leadership.
  • You've designed, shipped, and operated large, complex systems in high-stakes domains
  • You are comfortable working across backend, infrastructure, AI pipelines, and product surfaces.
  • You can turn ambiguous product or operational problems into clear technical plans for the team.
  • You use AI tools daily, but you set the standard for how your team uses them responsibly - speed without compromising quality.
  • You raise the engineering bar around tests, observability, code review, security, and clean abstractions.
  • You mentor effectively. Engineers around you get better because of how you work.
  • You have strong product judgment and care deeply about the humans using what you build.
  • You thrive in a small, fast-moving team with high ownership and low ego, and you can scale that culture as we grow.
  • You want to work on AI systems that matter beyond demos.

Relevant Experience

We do not expect every candidate to have all of these. We care more about strong engineering judgment, learning velocity, and ownership than exact keyword matches.

Relevant experience may include:
  • Architecting LLM, agentic, or RAG systems in production, including evals and prompt test harnesses at scale.
  • Deep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection, endpointing, interruption handling, noise filtering, diarization, or audio streaming.
  • Telephony and voice infrastructure: PSTN, SIP trunking, PBX, and call routing.
  • Real-time communication systems using WebRTC, WebSockets, RTP/SRTP, media streaming, or low-latency audio transport - including operating these systems under production load.
  • Real-time, concurrent, or distributed systems using Elixir, Go, Python, Rust or similar languages.
  • PostgreSQL and strong data modeling fundamentals at scale.
  • Cloud infrastructure on AWS, Azure, or GCP.
  • Containerized application environments operated in production.
  • Technical leadership in public safety, govtech, healthcare, defense, infrastructure, fintech, or other high-trust domains.


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Basic Requirements

7+ years of experience in Realtime communication systems with deep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection and architecting LLM, agentic, or RAG systems in production, including evals and prompt test harnesses at scale.

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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