Proficient in Sales, Marketing, Experience Cloud, Data 360, and SF Maps
Understanding of basic triggers/Apex code and SOQL
Experience with data manipulation and transformation
DevOps/release management experience
Strong communication and documentation skills
Responsibilities
Manage user and license management processes
Monitor and optimize data storage utilization
Implement Salesforce configuration changes
Enhance data quality through management and automation
Create and manage Sandbox environments for testing
Gather requirements and translate them into scalable solutions
Support over 1000 users with daily issues
Benefits
Generous PTO and holiday time off
Health insurance and Health Savings Accounts
401k retirement plans with company matching
Full benefits covered up to 90%
Student loan repayment with employer contributions
Continuous training and growth opportunities
Tuition discounts at partner universities
Full Job Description
Job Description:
We are looking for a Sr. Salesforce Administrator who is versatile and proactive and
who can be an integral part of a small tight team in a fast-paced environment that will
continually improve and enhance our Salesforce platform that supports Action Behavior
Centers. This individual will gather business requirements, design scalable best practice
solutions, and effectively meet the demanding needs of the Salesforce projects. The
ideal candidate will be able to work effectively on Lightning Platform with Sales Cloud,
Marketing Cloud, Experience Cloud and Maps, and be highly proficient in configuring
within the lightning platform using flow builder and other Salesforce configuration tools.
Job Responsibilities
Manage all aspects of user and license management including new user
setup/deactivation, roles, profiles, permissions, public groups, sharing rules
Monitor data and file storage utilization and provide recommendations on how to optimize data storage
Salesforce configuration changes, including (but not limited to): Flow, milestones, assignment rules, approval processes, custom objects, lightning record pages, fields, page layouts, record types, dynamic layouts, apps, actions, custommsettings, custom metadata, mobile administration, reports and dashboards
Data management to improve Salesforce data quality, implementing rules and automation as needed
Create and manage Sandbox environments for development and testing
Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience Identify unused or underutilized platform solutions
Create roadmaps and set priorities, working closely with Salesforce manager and stakeholders
Own the communication of platform changes to end users and stakeholders
Daily user support Issues for a community of over 1000 users
Technical and business documentation
Management of integrated applications including but not limited to Adobe Sign, RingCentral, Hubspot, Forms Solutions, Scheduler, etc.
Regularly evaluate new Salesforce features and third-party solutions and explain benefits and risks
Required Skills
5+ years of experience in Salesforce Administration
5+ years of experience in computer software admin/development in a company environment
Experience in implementation and configuration of Sales, Marketing and
Experience Cloud, Data 360 and SF Maps
Understanding of basic triggers/Apex code and Salesforce Object Query
Language (SOQL)
5+ years experience with data manipulation and transformation including data
deduping, import (using Data Import Wizard or Data Loader), Data transfer
DevOps/release management experience
Experience with creating custom report types and creating simple and complex reports and dashboards (including joined reports)
Qualifications
Bachelor's in Computer Science, Information Systems or related field
Salesforce Certifications (Administrator or Advanced Administrator)
Expertise in Salesforce best practices across the platform, including third party applications
Solid business acumen, with broad understanding of business terminology and processes
Strong Business and Technical documentation skills
Strong and concise communication skills, both written and verbal
Excellent problem-solving, analytical and team-working skills
Detail oriented in all aspects of their work
Ability to work independently with minimal supervision
Ability to work in a fast-paced environment with changing priorities and a high level of accuracy
Must be able to support users in a "helpdesk-like" environment as well as in a project based one
Experience with Data Integration of Salesforce with third party applications
Leveraging Salesforce open API is a plus
Experience working in a healthcare-related organization with an understanding of
HIPAA rules and guidelines is a plus
Must be authorized to work in the United States on a full-time basis for any employer
Additional Rewards
Generous PTO + Holiday Time Off
Health insurance coverage + Health Savings Accounts for tax-free benefits on childcare + medical expenses
401k Retirement Plans with company matching
Full benefits covered up to 90%
Student Loan Repayment w. Employer Contributions
Continuous training and growth opportunities
Tuition Discounts at our ABC University Partners
Compensation: 105k - 115k. Bonus structure is up to 5% of base salary based on performance.
