Sr Sales Manager

TPG Hotels Resorts and Marinas

$70K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field preferred.
  • 2-5 years of sales experience in the hospitality industry, ideally with an international hotel brand.
  • Prior experience with corporate, SMERF, or group sales is preferred.
  • Familiarity with CRM systems and sales reporting tools.
  • Strong negotiation, presentation, and communication skills.
  • Proficiency in Microsoft Office; knowledge of Marriott's sales systems is a plus.

Responsibilities

  • Proactively identify and secure new business opportunities to exceed revenue goals.
  • Manage a portfolio of accounts across various market segments.
  • Develop and execute strategic sales plans to align with hotel revenue objectives.
  • Conduct regular sales calls, site inspections, and presentations to clients.
  • Negotiate contracts and rates in accordance with hotel pricing strategies.
  • Build and maintain relationships with key decision-makers and stakeholders.
  • Analyze market trends to identify growth opportunities and adjust sales strategies.

Benefits

  • Opportunities for career advancement within Marriott International.
  • Comprehensive training programs to boost skills and industry knowledge.
  • Access to exclusive Marriott Bonvoy loyalty program benefits.
  • Supportive work environment focused on professional growth.
  • Participation in hotel-wide promotional campaigns.
Full Job Description
Key Responsibilities
Sales & Revenue Generation
  • Proactively identify, solicit, and secure new business opportunities to achieve and exceed revenue goals.
  • Manage a defined portfolio of accounts across segments such as Corporate, SMERF, Leisure, Government, or Travel Trade (as assigned).
  • Develop and execute strategic sales plans aligned with hotel and Marriott International revenue objectives.
  • Conduct regular sales calls, site inspections, client presentations, and networking activities.
  • Negotiate rates, contracts, and terms in line with hotel pricing strategies and brand guidelines.
Account Management & Client Relations
  • Build and maintain strong, long-term relationships with key decision-makers and stakeholders.
  • Understand client needs and provide tailored solutions using Marriott's full range of products and services.
  • Ensure seamless handover of confirmed business to Events, Operations, and Revenue teams.
  • Monitor account performance and identify opportunities for upselling and cross-selling.
Market Analysis & Strategy
  • Analyze market trends, competitor activity, and customer behavior to identify growth opportunities.
  • Participate in forecasting, budgeting, and revenue planning processes.
  • Maintain accurate and up-to-date sales activity records using Marriott's CRM and sales systems (e.g., CI/TY, Salesforce, or equivalent).
Collaboration & Internal Coordination
  • Work closely with Revenue Management, Marketing, Events, and Operations teams to optimize overall hotel performance.
  • Participate in weekly sales meetings, strategy sessions, and brand-driven initiatives.
  • Support hotel-wide promotional campaigns and Marriott Bonvoy loyalty initiatives.
Brand & Service Excellence
  • Represent Marriott International in a professional, ethical, and brand-consistent manner at all times.
  • Ensure all sales activities comply with Marriott brand standards, policies, and procedures.
  • Deliver exceptional customer service and uphold Marriott's commitment to putting people first.
Key Performance Indicators (KPIs)
  • Achievement of individual and hotel revenue targets
  • Room nights and total revenue generated
  • Account retention and growth
  • Conversion rate of leads and RFPs
  • Customer satisfaction and loyalty metrics
Qualifications & Experience
Education
  • Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.
Experience
  • Minimum 2-5 years of sales experience in the hospitality industry, preferably within an international hotel brand.
  • Prior experience with corporate, SMERF, or group sales is highly desirable.
  • Experience working with CRM systems and sales reporting tools.
Skills & Competencies
  • Strong negotiation, presentation, and communication skills
  • Proven ability to build and maintain client relationships
  • Results-driven with strong commercial acumen
  • Excellent organizational and time-management skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Proficiency in MS Office; experience with Marriott sales systems is an advantage
Personal Attributes
  • High level of professionalism and integrity
  • Customer-focused mindset aligned with Marriott's service culture
  • Proactive, self-motivated, and resilient
  • Adaptable and open to continuous learning


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