Jeppesen ForeFlight is seeking a Senior Project Manager, Implementations reporting to the Senior Manager, Professional Services Implementation & Deployment, to lead complex, customer-facing implementation and migration projects across our legacy and next-generation flight planning products, including our JetPlan Engine platform migration program moving customers off unsupported legacy hardware and operating systems onto current, supported infrastructure.
As a Senior Project Manager, you will own the end-to-end planning, scheduling, and delivery of multi-workstream implementation and migration projects, coordinating across Development, Deployment Specialists, Quality Assurance, and the customer's own technical team to move complex, production flight-planning systems safely from legacy infrastructure onto our current platforms.
A successful candidate is comfortable being the connective tissue across engineering, deployment, and the customer on a technically complex, high-stakes project, tracking schedule, risk, and dependencies with equal rigor. You're equally comfortable running a detailed cutover plan, presenting a clear status update to executive stakeholders, and keeping several concurrent migrations on track at once. You either know legacy-to-modern infrastructure migrations already, or you're eager to learn the space quickly.
Key Responsibilities:- Own project planning, scheduling, and status reporting for one or more complex implementation and migration projects, from kickoff through go-live and into early production support handoff
- Build and maintain detailed project plans, RAID logs (risks, assumptions, issues, dependencies), and cutover/go-live runbooks for each migration
- Coordinate across Development, Deployment Specialists, Quality Assurance, and Support to sequence and de-risk cutover activities for production systems that cannot tolerate extended downtime
- Manage and track project status in Salesforce, keeping stakeholders and leadership current on schedule, risk, and blockers
- Lead recurring customer- and internal-facing status meetings, translating technical migration details into clear, actionable updates for both technical and executive stakeholders
- Coordinate go-live/cutover events directly with customer technical teams, including scheduling maintenance windows and validating post-cutover system health
- Identify and escalate schedule, resource, or technical risks early, and drive mitigation plans to closure
- Support post-go-live stabilization and a clean handoff to ongoing support
- Partner with Product, Support, and other internal teams to resolve issues and escalations surfaced during a migration
- Travel to customer sites on occasion, as needed
Basic Qualifications:- 5+ years of project management experience delivering complex, technical implementation or migration projects, ideally including production system cutovers
- Experience managing multi-stakeholder projects spanning internal engineering/deployment teams and external customer technical teams
- Strong technical aptitude, comfortable understanding infrastructure migration concepts (e.g., legacy operating system to Linux platform migrations) well enough to plan and sequence around them, without requiring a software engineering background
- Experience with Salesforce or a comparable CRM/project-tracking tool
- Excellent written and verbal communication skills, comfortable presenting project status to both technical teams and executive stakeholders
- Strong critical thinking and risk-management skills, with the ability to identify and mitigate schedule and technical risk before it becomes a problem
- Willingness to learn and apply AI-powered tools to accelerate project tracking, status reporting, and cross-team coordination; prior hands-on experience with AI tools is a plus
- Ability to manage multiple concurrent projects and prioritize independently
Preferred Qualifications: - PMP or a comparable project management certification
- Experience in airline operations, flight dispatch, or aviation technology
- Experience coordinating international, multi-time-zone customer implementations
- Background in client or account management, with the ability to translate customer needs into a project plan
- Comfort working across time zones with international customers
Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Pay Range: $122,000-$150,000
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