Sr Program Services Manager

Vizient, Inc.

• $88K — $155K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Relevant degree preferred.
  • At least 5 years of experience in healthcare or supply chain required.
  • Ability to develop innovative, actionable plans based on business needs.
  • Strong proficiency in Microsoft Excel necessary.
  • Experience in a group purchasing organization (GPO) is a plus.
  • Excellent verbal, written, and presentation skills are essential.
  • Willingness to travel as needed.

Responsibilities

  • Drive client onboarding and compliance for Vizient Reserve programs.
  • Analyze purchasing data to identify gaps and develop action plans.
  • Coordinate with multiple teams for category launches and program adoption.
  • Create educational materials such as presentations and webinars for clients.
  • Manage inquiries and challenges related to client orders and product access.
  • Maintain various reports and performance metrics to oversee program execution.
  • Identify opportunities for additional services and program enhancements.

Benefits

  • Comprehensive benefits plan including health and wellness programs.
  • Participation in incentive programs based on performance.
  • Hybrid work model allowing flexibility with onsite requirements.
Full Job Description
Summary:

In this role, you will provide broad program leadership across the Assurance portfolio, translating strategy into execution across client programs, new solution launches, implementation, contracting, compliance, and emerging business priorities. You will connect cross-functional teams, drive execution, resolve operational gaps, and develop scalable processes that strengthen program performance and client value.

Responsibilities:
  • Drive client enrollment, onboarding, participation, and compliance across Vizient Reserve programs, including pharmacy and new categories.
  • Analyze client purchasing and participation data to identify compliance gaps, conversion opportunities, and recommended action plans.
  • Support category launches, client expansion, and program adoption by coordinating with suppliers, field teams, contracting, sourcing, analytics, and marketing.
  • Develop presentations, training, webinars, FAQs, talking points, and other program materials to educate clients and internal teams.
  • Manage client and supplier inquiries, ordering challenges, product access, shortages, substitutions, allocations, and escalations.
  • Maintain program trackers, dashboards, pipeline reports, compliance records, and performance metrics to monitor program execution.
  • Support Reserve, Critical Supplies Management, and broader Assurance program execution, including data collection and automation initiatives.
  • Manage ongoing client relationships and identify opportunities for additional services, category participation, and advisory work.
  • Recommend improvements to program processes, tools, communications, and client experience to support scalability and effectiveness.


Qualifications:
  • Relevant degree preferred.
  • 5 or more years of relevant experience required.
  • Experience in healthcare or supply chain required.
  • Ability to translate business needs into innovative, actionable plans and new service offerings that advance business objectives.
  • Strong proficiency in Microsoft Excel required.
  • Experience in a group purchasing organization (GPO) environment preferred.
  • Excellent verbal, written, and presentation skills.
  • Willingness to travel.
  • Position is Onsite Hybrid 3 days a week. Location Irving TX & Centennial CO.


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Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $88,900.00 to $155,500.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

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