Amazon Workplace Health and Safety (WHS) Operational Excellence (OpEx) is looking for a Program Manager (PM) to drive continuous improvement safety projects. If you are a strategic thinker with a strong background in program management and continuous improvement, we encourage you to apply.
Some travel may be required (no more than 25%).
Key job responsibilities
Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
Define the program (problem statement, end state vision, milestones, key performance indicators), set objectives, analyze data and drive improvements that are quantified with metrics
Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
Partner with teams across the businesses you support and beyond to source, allocate, and coordinate resources
Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
Create, communicate, and manage project budget
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
Workplace Health and Safety (WHS) Operational Excellence (OpEx) is committed to the continual improvement of our people, processes, and performance to position Amazon as an industry leader in safety excellence. Drawing from field expertise, OpEx partners with cross-functional teams to resolve global challenges and proactively support 8,000+ WHS professionals. We partner with process owners to understand causal effects leading to defects, leverage process improvement tools and methodologies eliminating defects, improving efficiency, and driving change to optimize safety performance; creating a culture of safety excellence. We are open to hiring candidates to work from the following locations: Nashville, Bellevue or Arlington.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- Experience leading cross-functional projects and managing large, complicated programs
PREFERRED QUALIFICATIONS
- 5+ years of driving process improvements experience
- 5+ years of managing stakeholders in cross-functional project experience
- 5 + years driving practical application of program management methodology including PMP/Lean Six Sigma/Kaizen
