What You'll Do:

• Actively contribute to cultivating a robust customer-obsessed, product-led design culture. 

• Facilitate and drive alignment among key stakeholders and lead them to converge ona shared view of product priorities.

• Drive the vision and delivery of new product features to support business growth and strategic priorities.

• Translate product strategy intoroadmaps anddetailed requirements.

• Works closely with product delivery counterparts to deliver with quick time-to-market andoptimizeresources to deliver value to customers.

• Prioritize product opportunities collaboratively with other product team members and engineering.

• Define high-level customer requirements for the entire customerexperienceincluding product features and functions.

• Works with users to understand andvalidatetheir needs.

• Conduct regular feedback sessions to gain valuable customer feedback on the product features and enhancements being developed.

• Develop metrics to assess the success of new features anddeterminenecessary enhancements.

• Participate in planning meetings and provide advice and guidance on the direction of the product.

• Collaborate with customers and team members to ensure a solid and well-rounded understanding of developing needs.

• Continually assess the behaviors and needs of customers, emerging trends, and industry expectations.

• Leverage insights toidentifyopportunities and define requirements for product differentiation and innovation, while ensuring compliance.

• Drive the strategy and evolution of commercial payment products across ACH, wire, and instant payment rails; applying deep knowledge of payment capabilities, economics, risk, and operating models to solve commercial banking use cases, improve client workflows, andidentifyopportunities for differentiated payment solutions

• Understand technical issues well enough to make the right decisions about prioritizing not only new product features but also reducing technical debt or improving resiliency.

• Support a comprehensive testing strategy,validatingsolutions through quality assurance and user acceptance testing feedback. 

What You’ll Bring 

• Bachelor's degree or equivalent combination of education and experience 

• Experience in product development, requirements and risk analysis, pricing, planning, competitive analysis, and financial planning and strategy 

• 5-7 years directly related experience in product or service development 

• 3+ years of experience in Agile product management 

• Experience working with strategic partners 

• Working knowledge of product/work management and collaboration tools, such as Atlassian products, Miro and Productboard 

• Subject matter expertise in money-movement orchestration and integration with payment systems (checks, ACH, book transfers, wires, and real-time payments). 

• Demonstrated leadership presence with excellent communication skills and the ability to interact with stakeholders and all levels of management. 

• Proven success in defining and launching new products or platforms.  

• Successful track record in software/technology product management and delivering features in an iterative and fast-paced environment. 

• Proven ability to collaboratively engage with leaders to create, identify, and implement solutions to further the effectiveness of the business. 

• Superior interpersonal and communication skills that bridge the gap between business and engineering teams. 

• Relentless focus on the customer with experience developing and prioritizing high-level product requirements that enhance the user experience.

• Strategic, results-driven leader passionate about designing best-in-class commercial treasury management experiences.

• Strong interpersonal skills with a keen ability to explain complex concepts.

• Sound decision-making, creativity, critical thinking, and problem-solving skills.

• Continuous learner about the future treasury management experiences, solving for customers’ current challenges and exploring future needs

• Ability to build relationships and ensure cooperation across First American teams.

• A strong desireto pitch inwhere needed, embodying a true team spirit. 

• High levelof business acumen, strategic agility, ability to develop others, influence outcomes and change, and negotiate forresources.