Position Overview
BenefitHub is hiring a Sr. Designer to own the end-to-end user experience across every surface our members touch: web, mobile, browser extension, email newsletters, and whatever we launch next. You'll set the design direction, build the system that keeps it consistent, and lead a designer who reports to you. This is a player-coach role: you'll still spend real time in Figma while growing the practice around you.
What you'll own:
- Own the UI and UX for the member web marketplace, iOS and Android apps, browser extensions, email newsletters, and client admin tools, and make them feel like one product.
- Own design roadmap priorities and shape features from problem framing through launch.
- Raise the craft bar on key flows: search, deal discovery, offer detail, redemption, and onboarding.
- Build a cross-surface design system with Engineering, with WCAG 2.1 AA accessibility as the default.
- Plan and run user research with members and client HR admins, and turn findings into decisions.
- Use GA4, funnels, heatmaps, and A/B tests to find friction and tie design to engagement, redemption, and retention.
- Set the standard for newsletter and lifecycle email design with Marketing.
- Manage and grow one Product Designer, including setting up design critique and request intake.
What you bring:
- 7+ years designing digital products, with deep B2C experience in marketplaces, e-commerce, or deals.
- 2+ years managing or formally mentoring designers.
- A portfolio of shipped work across more than one surface (such as web and native mobile), showing the problem, your process, and the outcome.
- Hands-on experience running interviews and usability tests yourself.
- Comfort with analytics: you can read a funnel, form a hypothesis, and design an A/B test that answers it.
- Experience building or scaling a design system with engineers, and expert-level Figma.
- Clear communicator who sets process in a lean, fast-moving team rather than inheriting it.
Nice to have:
- Designing browser extensions (Chrome, Safari) or other constrained UI.
- Email design with ESPs such as Iterable, Braze, or HubSpot.
- Designing for multiple languages and localized experiences.
BenefitHub is proud to offer highly competitive salaries along with a very generous perks & benefits package for full-time Team Members:
- Medical, Vision, and Dental (Employer paid 75% of monthly contributions)
- Domestic Partner Coverage for all insurance plans
- 100% employer-paid Life Insurance
- 401(K) retirement plan options (including employer contribution)
- Generous Paid Time Off (PTO)
- Generous Paid Paternity and Maternity Leave Policies
- 11 Holidays (Including office closed day after Thanksgiving)
- Professional development opportunities
- Flexible work schedules
- Collaborative and innovative work environment
- Remote-friendly work arrangements
- Employee discount program
- Flexible Spending Account program
- Voluntary Benefit Programs (STD, LTD, Life Insurance, Accident)
