Amazon

Sr. PM-T, GenAI Experimentation, Selling Partner Communities (SPC)

Amazon$151K — $204K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Experience in roadmap strategy and definition
  • Proven track record of feature delivery and product trade-offs
  • Technical product management experience
  • Advocacy for customer needs in executive-level discussions

Responsibilities

  • Apply generative AI to prototype and launch new community experiences
  • Experiment with AI features like content generation and automated moderation
  • Assess the impact of agentic AI on product design
  • Own the end-to-end product lifecycle, from conception to launch
  • Define product strategy across seller-facing and internal community tools
  • Evaluate decisions based on customer needs and first principles reasoning
  • Drive alignment among diverse stakeholders to influence product direction

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Mental health support and resources
Full Job Description
We are seeking a Sr. PM-T who is passionate about applying generative AI to reimagine what's possible. This role sits at the intersection of product strategy and AI innovation - you will use GenAI to experiment rapidly, move fast, and build features and solutions that were previously not possible. From AI-powered community interactions to intelligent moderation and automated insight generation, you will push the boundaries and test new frontiers in delivering great user experiences. You will own and drive the product strategy across our complex suite of community products - both seller-facing experiences and internal tools that power community operations, generate insights, and inform business decisions. This is a high-ambiguity, high-impact role where you will define the vision for one of Amazon's largest online seller communities, align a diverse set of stakeholders, and ship products that meaningfully improve how millions of sellers connect, learn, and succeed. Key job responsibilities • Apply generative AI and emerging AI capabilities to rapidly prototype, test, and launch novel community experiences - pushing into new frontiers and building what wasn't previously possible • Experiment relentlessly with AI-powered features - from intelligent content generation and automated moderation to personalized seller experiences - iterating quickly and learning fast • Assess how agentic AI capabilities are reshaping product architectures and determine when autonomous agent patterns enhance versus complicate product design • Own the end-to-end product lifecycle for large-scale community products, from working backwards (PR/FAQ, tenets, problem statement) through launch, adoption, measurement, and iteration • Define product strategy and roadmap across a complex product suite spanning seller-facing community experiences and internal tools for community management, moderation, and insight generation • Reason from first principles - challenge assumptions, avoid defaulting to past approaches, and build solutions from the core customer need up • Distinguish between one-way and two-way door decisions; drive rapid experimentation where reversible, and ensure appropriate rigor for irreversible choices • Drive alignment across a broad and diverse set of stakeholders - including engineering, science, design, finance, policy, trust & safety, and international teams - influencing without authority • Champion exceptional customer experiences by partnering with design teams, grounding decisions in fundamental design principles - utility, intuitiveness, and simplicity - rather than personal preferences • Own internal-facing product experiences that enable community managers and business teams to moderate at scale, surface seller sentiment trends, and generate actionable insights • Translate seller pain points and sentiment data into clear product requirements and technical specifications; partner with engineering teams on architecture decisions, API design, and technical trade-offs • Participate meaningfully in architecture reviews, probing scalability decisions, performance trade-offs, and technical debt implications; hold engineering teams to high standards for product solutions • Understand the impact of technical backlog on the future of the product and prioritize operational excellence work alongside feature delivery • Deeply understand the product's business context - market dynamics, competitive landscape, and profitability drivers - and articulate how product decisions impact business outcomes • Define success criteria and KPIs that distinguish between output metrics (e.g., adoption, engagement) and outcome metrics (e.g., seller satisfaction, sentiment improvement, business impact) • Take calculated risks in pursuit of breakthrough results - set ambitious goals, understanding that achieving 70% of a bold vision often creates more value than 100% of an incremental improvement • Represent the voice of the Selling Partner by leveraging quantitative data (forums analytics, sentiment analysis, NLP-derived insights) and qualitative research (user studies, focus groups), distinguishing representative signal from anecdotal feedback • Communicate product vision, status, and trade-offs clearly to senior leadership through narratives, QBRs, and decision documents; contribute to OP1/OP2 • Mentor other PMs and PMTs; actively participate in hiring and talent development BASIC QUALIFICATIONS - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning PREFERRED QUALIFICATIONS - Experience in using analytical tools, such as Tableau, Qlikview, QuickSight - Experience in building and driving adoption of new tools - Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting - Experience identifying opportunities to integrate AI solutions into products and services to drive business value The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Consumer Technology Jobs

Find similar Sr. PM-T, GenAI Experimentation, Selling Partner Communities (SPC) jobs: