5-7+ years of management experience in high-volume environments
Proven track record of operational excellence and measurable results
Exceptional leadership and interpersonal skills
Strong problem-solving and decision-making abilities
Advanced understanding of Project Management principles
Proficient in warehouse management systems (WMS) and MS Office
Familiarity with OSHA regulations
Responsibilities
Oversee day-to-day operations across multiple departments
Manage approximately 150 associates, both temporary and full-time
Provide regular performance reports to senior management
Align departmental goals with financial objectives
Communicate effectively with management and customers to meet SLAs
Develop and implement operational policies to enhance efficiency
Monitor inventory levels and optimize management processes
Benefits
Weekly pay every Thursday
Monthly Incentive Bonus
Positive, team-oriented workplace
Health, Dental, Vision, & Prescription Coverage
Paid holidays, vacation, & sick/personal time
401(k)
Life and Disability insurance
Employee assistance program
Tuition reimbursement
Full Job Description
Responsible for overseeing and coordinating all operational activities within the warehouse. This position will include focuses on optimizing efficiency, productivity, and profitability across various departments.
Responsibilities:
Oversight of multiple departments and functional areas within the branch to ensure smooth day to-day operations.
Management of approximately 150 temporary and full time associates.
Providing regular reports and updates to senior management on the performance and progress of operational initiatives.
Align department goals with financial objectives (revenue, OpEx, Gross Margin %, NIAT %, etc.).
Communicates effectively with Corporate management and customers to ensure adherence to Service Level Agreements (SLAs), meeting customer expectations, and promptly resolving any issues that may arise.
Develop and implement operational policies, procedures, and standards to streamline workflow, improve productivity, and enhance overall efficiency.
Experience working in large volume Shipping Operations.
Responsible for overseeing and managing the financial performance, including participating in daily P&L calls with Corporate management
Monitor inventory levels, track stock movements, and optimize inventory management processes to minimize stock outs, overstock, and inventory holding costs.
Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
Lead and motivate warehouse staff, providing guidance, training, and performance feedback to foster a positive and high-performing team culture.
Collaborate with cross-functional teams, such as logistics, procurement, and customer service, to coordinate warehouse operations and address customer needs and requirements.
Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
Provide the next level of support for escalated issues during work shifts.
Collaborates with Corporate to facilitate escalations involving corporate resources (IT, network, etc.) for troubleshooting or process improvement purposes.
Utilize warehouse management systems (WMS) and other technology tools to track inventory monitor performance metrics, and generate reports for analysis and decision-making.
Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
All other duties assigned, based on the business the warehouse supports.
Required Skills and Experience:
5-7+ years of management experience (preferably in a high-volume, fast-paced production, manufacturing, distribution, warehousing or service environment) including experience working with P&L/budgets.
Demonstrates a track record of driving operational excellence and delivering measurable results.
Exceptional leadership and interpersonal skills, adept at skillfully communicating, inspiring, and exerting influence across all levels of the organization.
Strong problem-solving abilities and decision-making skills, with a strategic mindset and a focus on results and continuous improvement.
Advanced understanding of Project Management principles and the criticality of deadline prioritization.
Highly skilled in effectively managing a challenging workload, prioritizing tasks, and consistently meeting deadlines
Strong analytical and numerical skills, with the ability to analyze data, identify trends, and make data-driven decisions.
Proficiency in warehouse management systems (WMS), inventory control software, and MS Office.
Familiarity with OSHA regulations and standards
Preferred Skills and Experience:
Experience working with UKG and Kronos.
Experience in supervising temporary staff.
Technical background.
Educational Requirements
Bachelor's degree preferred in a related field or equivalent work experience.
Physical Demands and Working Conditions
Warehouse environment
May require travel
You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:
Weekly pay every Thursday
Monthly Incentive Bonus
Positive, team-oriented, inclusive workplace
Health, Dental, Vision, & Prescription Coverage
Paid holidays, vacation, & sick/personal time
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Employee assistance program
Flexible spending account
Tuition reimbursement
Work Authorization
United States (Required)
Must be 18 years of age
Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!
