Date Posted:2026-10-23
Country:United States of America
Location:US-NC-CHARLOTTE-2730 ~ 2730 W Tyvola Rd ~ TYVOLA
Position Role Type:Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type: None/Not Required
Security Clearance Status: Not Required
We are hiring an ERP Business Analyst - Order to Cash (O2C) to help drive our Collins Process & Systems Transformation program.
The Collins Process & Systems Transformation Program will harmonize key business processes, associated tools, metrics, and reporting across the company, enabling the migration of capabilities into standardized ERP systems and customer related applications. Collins has chosen SAP's S/4HANA to enable our future ERP system and has largely concluded the strategic definition and design phase and is now entering the initial blueprinting, build and support phases.
The ERP Business Analyst - Order to Cash (O2C) is responsible for successful delivery within each phase of the program:
- Blueprint - detailed design for processes, utilizing best practices and maximizing process harmonization opportunities; evaluation of gaps and making scope decisions.
- Build - collaborate with an integrated team of external resources and internal Collins team members in the configuration and development of system capabilities.
- Testing - support the creation and execution of test scenarios and scripts; work alongside business leaders and testers to ensure proper functionality and defect resolution.
- Cutover & Hypercare - support successful migration from legacy systems to new environments. Support go-live and the continuation of Collins business' financial and operational performance.
You are the ideal candidate if you have experience working within an organization that is responsible for driving large scale, complex programs and projects related to business process and system transformation, ideally ERP implementation using SAP's S/4HANA solution.
**This is a hybrid position based out of one of Collins' major facilities**What You Will Do:- Collaborate with business, digital, and cross-functional teams to understand ERP requirements, with a focus on Opportunity-to-Cash processes, including opportunity management, quoting, contracts, sales orders, billing, and collections.
- Support the design and implementation of S/4HANA solutions that improve workstream processes and align with the desired Collins operating model and industry best practices.
- Support new and innovative solutions that advance digital and business strategies, improve customer experience, and enable common processes across business units.
- Assist in evaluating bolt-on applications for customer relationship management, configure-price-quote, contract management, and customer portals based on functional requirements and the desired standard operating model.
- Support integration requirements and testing between S/4HANA and customer-facing applications to enable accurate data exchange across the Opportunity-to-Cash lifecycle.
- Assist with documenting and testing sales order management, pricing, credit management, order fulfillment, invoicing, returns, and credit and debit memo processes.
- Support accounts receivable activities, including cash application, collections, dispute management, and reconciliation, in collaboration with finance teams.
- Assist data and process teams with mapping, cleansing, conversion, and validation of customer master data, pricing records, contracts, open sales orders, and accounts receivable balances.
- Document common solutions, including configuration documents, end-to-end process flows, business rules, and data policies.
- Assist in preparing functional specifications for forms, reports, enhancements, conversion programs, integrations, and workflows within the workstream's scope.
- Support end-to-end testing and test automation across Opportunity-to-Cash processes, including test scenario development, execution, defect tracking, and resolution validation.
- Assist with reporting and analysis of key process measures, such as order cycle time, billing accuracy, overdue receivables, and days sales outstanding.
- Travel expectations 25-50%
Qualifications You Must Have: - Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience.
- U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
- Minimum of 10+ years' experience in SAP systems with Order to cash experience.
- Strong understanding of digital processes for the Order to Cash workstream in the following focus areas: quotes, Government and commercial contracts, sales orders, returns, delivery, shipping, pricing and billing finance processes, EDI, customer applications. Ability to translate business needs into system requirements and process improvements.
- Experience with SAP systems including system configuration, data management, and reporting capabilities.
Qualifications We Prefer:- Experience working on large, complex A&D enterprise projects -- or similarly regulated, large organization
- Excellent verbal and written communication skills
- Demonstrated skills in creative thinking, problem solving and decision-making
- Ability to prioritize and meet deadlines of multiple projects
- Strong organizational and project management skills
- Experience in problem solving, change management or process planning activities involving Senior Leadership (SLT).
What We Offer:Some of our competitive benefits packages include:
- Medical, dental, and vision insurance.
- Three weeks of vacation for newly hired employees.
- Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.
- Tuition reimbursement program.
- Student Loan Repayment Program.
- Life insurance and disability coverage.
- Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
- Birth, adoption, parental leave benefits.
- Ovia Health, fertility, and family planning.
- Adoption Assistance.
- Autism Benefit.
- Employee Assistance Plan, including up to 10 free counseling sessions.
- Healthy You Incentives, wellness rewards program.
- Doctor on Demand, virtual doctor visits.
- Bright Horizons, child, and elder care services.
- Teladoc Medical Experts, second opinion program.
- And more!
Learn More & Apply Now!
* Please consider the following role type definitions as you apply for this role.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
