POSITION SUMMARY:The Senior Business Intelligence Process Manager is responsible for driving and leading business value for the Kroger Co. and its stakeholders by engineering, testing, and deploying technical solutions using data analytics and business intelligence tools. They will lead and collaborate on data projects, manage processes, identify and improve efficiencies for all stakeholders. Additionally, this role will provide recommendations and continuous technical and analytical support for all relevant people and processes.
ESSENTIAL JOB FUNCTIONS:- This hybrid position will be required to work in our Corporate Office at least one half day per week based on your team's schedule
- Provide strategic direction, recommendations, and leadership in the development and execution of business intelligence processes.
- Collaborate with stakeholders to identify and prioritize business intelligence initiatives.
- Optimize the use of information system, reports and business intelligence technology by staying current on BI solutions and providing guidance and training to stakeholders.
- Provide expert analysis, organization, and reporting of information to both PL Marketing and the Kroger Company by leveraging the data available from multiple corporate and syndicated sources such IRI, 84.51, Business Objects Universes, and internal databases.
- Collect and validate data from various internal systems and data applications.
- Prepare, process, and distribute scheduled reports on a routine basis using a variety of software.
- Troubleshoot data integrity, user and system problems and work with the user to achieve positive results
- Mentor and provide guidance to junior members of the team.
- Be a proactive team member with the optimization of information system, reports and technology
- Professionally and effectively represent both P.L. Marketing and peers with members of the Kroger teams and external stakeholders
- Stay current on important issues that are impactful to the success of Kroger stakeholders and P.L. Marketing
- Focus on recognizing technical opportunities and creating efficiencies through process improvement and automation when appropriate
- Be able to provide training and produce technical guides to end users and other team members.
- Ability to learn and adopt new programs with minimal supervision.
- Ability to organize and prioritize multiple projects with minimal supervision
- Ensure compliance with data governance and security policies.
Must be able to perform the essential functions of this position with or without reasonable accommodation
MINIMUM POSITION QUALIFICATIONS:- 4-year degree or equivalent combination of education and experience preferred
- Degree in Data Analytics, Information Systems, Business, Statistics, or Economics preferred
- Minimum 2-year experience in a technical or analytical role
- Proficient in MS SQL, Business Objects, Power Pivot, Microsoft Office/365 applications (Excel, Access, PowerPoint, Outlook, etc.) and other Business Intelligence applications
- Preferred experience in Kroger corporate systems and syndicated sources such as 84.51, Market 6, Mintel and IRI
- Experience with ETL and Automation Processes preferred
- Data visualization tool experience. Power BI experience preferred.
- Capacity to learn multiple computer systems and web based applications
- Experience functioning in a Corporate Office environment
- Strong organizational, leadership, and teamwork skills
- Strong analytical and problem solving skills required, including a thorough understanding of how to interpret business needs and translate them into a deliverable solution
- Experience communicating deliverables both in person and through written communication.
- Ability to adapt to advancing technology and computer solutions
- Highly motivated self-starter who can work with minimal supervision
- Ability to build and maintain positive and productive business relationships with users and team members
- Ability to communicate effectively with all levels of an audience, from senior level executives to business users
- Ability to prioritize and multi-task
MINIMUM PHYSICAL ABILITIES: - Must be able to:
- remain standing/sitting for several hours at a time
- have unlimited manual dexterity
DESIRED PREVIOUS JOB EXPERIENCE:- Business Intelligence Analyst
- Business Intelligence Process Manager
- Data Analyst
- Information Systems Analyst
- Information Technology/Systems - significant experience and expertise using MS Excel & SQL
- Data Scientist
COMPETENCIES/SKILLS:Some of the Competencies/Skills required to successfully perform this position are:
- Adaptability - maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
- Building Strategic Working Relationships - developing and using collaborative relationships to facilitate the accomplishment of work goals
- Building Trust - interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one's intentions and those of the organization
- Communication - clearly conveying information and ideas through a variety of media to individuals or groups in the English language
- Customer Focus - making Kroger customers and their needs a primary focus of one's actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent
- Decision Making - identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
- Inclusion - appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
- Initiating Action - taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
- Leadership - ability to recognize and provide training opportunities; give clear direction to accomplish assigned tasks; hold others to high standards of accountability and address issues when needed in a way that encourages, not discourages the employee
- Negotiation - effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties
- Self-Starter - working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period
- Work Standards - setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
- Technical Aptitude - ability to adopt and apply various technologies to find solutions with logical reasoning and minimal supervision.
