Global Payments

Sr. Marketing Operations

Global Payments$95K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in marketing operations, demand generation, or growth marketing in B2B or B2B2x SaaS
  • MBA preferred; bachelor’s degree in marketing, business, or related field required
  • Proficiency in HubSpot and Marketo for campaign automation and CRM integration
  • Ability to evaluate performance data and drive optimization decisions
  • Strong understanding of multi-stakeholder buying journeys and mapping audiences to customer decision processes
  • Demonstrated ability to manage in-campaign optimizations independently
  • Excellent communication and presentation skills for strategic recommendations

Responsibilities

  • Co-develop Ideal Customer Profile with LOB stakeholders to define targeting criteria
  • Build and maintain target account lists for campaigns
  • Segment audiences by firmographic, technographic, and behavioral attributes for media proposals
  • Create and optimize emails, landing pages, and lead capture forms within marketing automation platforms
  • Configure automated workflows for lead flow and campaign logic
  • Monitor campaign performance in real-time and execute optimizations as needed
  • Document campaign lessons learned and drive continuous improvement for future campaigns

Benefits

  • Work in a high-impact role within a leading payments organization
  • Collaborate cross-functionally with various teams to influence strategy and performance
  • Gain insights from industry-leading professionals and dynamic team members
  • Be part of an inclusive, global team culture that values growth and learning opportunities
  • Engage in a rapidly evolving environment that offers diverse challenges and experiences
Full Job Description

Make your mark at one of the biggest names in payments. We are looking for a Senior Marketing Operations — Growth & Acquisition is a business-critical role within the Revenue Marketing organization and will have a measurable impact on new customer pipeline and revenue growth. This person will own the end-to-end operational execution of acquisition marketing programs within a complex B2B2x sales model, working cross-functionally with Line of Business (LOB) stakeholders, analytics, creative, and sales teams to plan, deliver, and continuously optimize campaigns through the marketing automation system.

This high-impact role requires a detail-oriented, results-driven marketer who thrives at the intersection of strategy and execution. The ideal candidate brings deep experience managing the full campaign lifecycle, from audience building and platform setup through launch, weekly performance optimization, and post-campaign debrief, and is equally comfortable driving day-to-day tactical decisions as they identify performance issues and escalating strategic recommendations to senior stakeholders. They must have strong command of marketing technology, CRM, attribution frameworks, and the operational discipline to manage data integrity, lead flow with consistency and precision across a multi-stakeholder environment.

What0you0ll0own0

Audience & Data
  • Co-develop the Ideal Customer Profile in partnership with Line of Business (LOB) stakeholders, translating shared commercial objectives into actionable targeting criteria
  • Build and maintain target account lists aligned to the co-developed ICP and campaign objectives
  • Segment audiences by firmographic, technographic, and behavioral attributes to support media proposal development
  • Enrich contact data to ensure completeness and accuracy across key fields prior to platform upload
  • Validate data quality and enforce hygiene standards across the database in support of tracking and CRM configuration
  • Create suppression and exclusion lists to protect audience integrity across all activated channels
  • Define intent signals and engagement triggers in partnership with the LOB, analytics and tracking team to inform KPI targeting
  • Map buying committee members and stakeholder roles within target accounts to support messaging framework development
  • Upload and sync audience segments to relevant platforms as part of the coordinated pre-launch delivery workstream

Marketing Operations

  • Build and deploy emails within the marketing automation platform (Hubspot/Marketo), coordinated with platform setup and tracking configuration
  • Create and optimize landing pages in alignment with the creative brief and conversion path requirements, subject to pre-launch review sign-off
  • Develop and configure forms for lead capture and progressive profiling, ensuring integration with Hubspot and/or Salesforce pipelines
  • Set up and maintain lead scoring models in collaboration with the analytics team to prioritize high-intent prospects for sales handoff
  • Configure automated workflows to support campaign logic, routing, and lead flow validated against KPIs agreed with the LOB stakeholder
  • Build and manage nurture programs across the buyer journey, developed in close alignment with LOB stakeholders to reflect the sales motion and commercial priorities of each business unit
  • Set up Hubspot/Marketo campaigns in coordination with the LOB stakeholder to ensure alignment between marketing activity and sales follow-up
  • Maintain attribution tracking frameworks across channels, ensuring consistent measurement from initial engagement through pipeline contribution
  • Generate and govern UTM structures to ensure consistent campaign tagging across all channels and reporting dashboards
  • Conduct thorough QA testing across all campaign assets, workflows, and integrations prior to launch
  • Ensure compliance reviews are performed to adhere to regulatory, brand, and messaging standards at each stage of the campaign process
Launch & Execution
  • Conduct final QA across all assets, workflows, and integrations, with go-live requiring sign-off from both Central Marketing and the LOB stakeholder
  • Activate campaigns across designated channels simultaneously per the approved media plan
  • Monitor campaign performance in real time against agreed KPIs, flagging significant anomalies to the LOB stakeholder promptly and in line with the established reporting cadence
  • Validate lead flow from capture through to CRM and sales handoff in coordination with the analytics and tracking team
  • Perform weekly performance checks against KPIs and benchmarks and escalate any anomalies to Analytics and LOB stakeholders
  • Execute routine in-campaign optimizations including, audience refinements, A/B creative testing, and landing page improvements independently and within the agreed campaign parameters; bring forward recommendations or stakeholder review before implementation
  • Communicate campaign status through weekly performance summaries to the management, with ad-hoc updates on significant developments
  • Document lessons learned and develop recommendations for the next campaign cycle, incorporating benchmark updates and optimization insights to continuously improve performance
  • Participate in cross-functional campaign retrospectives with Business Unit, Central Marketing, and Creative stakeholders to surface learnings and align on next steps
  • Update performance benchmarks to reflect current baselines, ensuring learnings cycle back into future campaign planning

What0you0ll0bring

  • 7+ years of experience in marketing operations, demand generation, or growth marketing within a B2B or B2B2x SaaS environment, including experience navigating partner-influenced or indirect sales models
  • MBA preferred; bachelors degree in marketing, business, or a related field required
  • Proficiency in HubSpot and Marketo, including campaign automation, lead scoring, workflow configuration, nurture program development, and CRM integration
  • Ability to evaluate performance data and drive optimization decisions
  • Proven track record of operating effectively in a highly matrixed organization, managing cross-functional relationships across business units, central marketing, analytics, creative, and sales teams
  • Strong understanding of multi-stakeholder buying journeys and the ability to map audiences, messaging, and tactics to each stage of the customer decision process
  • Experience co-developing Ideal Customer Profiles with commercial stakeholders and translating targeting criteria into executable audience segments and campaign strategies
  • Strong command of attribution frameworks, UTM governance, and lead flow validation across complex, multi-channel campaigns
  • Demonstrated ability to manage in-campaign optimizations independently while exercising sound judgment on when to escalate strategic or budget decisions to senior stakeholders
  • Excellent communication and presentation skills, with experience delivering strategic recommendations to both direct leadership and LOB stakeholders
  • Prior experience in the payments, fintech, or financial services industry strongly preferred; familiarity with the commercial dynamics of B2B2x or channel-partner sales models is a significant advantag

It0s0a bonus if you have

  • Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways.
  • Job Complexity - Works on problems of diverse scope and evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

About the team0

Our inclusive and global teams win together every day.0Were0proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections 0its0unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.0

About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

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Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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