Sr Manager, Supply Chain Applications - Remote

Job Description

The Sr Manager, Supply Chain Applications is responsible for the deployment, ongoing operation and support of the Manhattan WMOS Suite, Warehouse Material Handling Systems, DC Labor Management systems and all inbound/outbound host integrations.

Duties and Responsibilities

• Manage a team of 5 to 7 people that, alongside the Sr Manager, Supply Chain Applications, is responsible for the administration and support of a diverse suite of supply chain applications including but not limited to: Manhattan Associates WMoS v2017/v2020 installations, all DC warehouse control/handling systems, and any internal/external system integrations
• Responsible for application management functions including performance monitoring and capacity planning for non-production and production environments
• Responsible for incident management for all DCs and Supply Chain, including off-hours support scheduling and production issue remediation
• Conduct root-cause analysis for application or integration issues and define/implement remediation strategies
• Responsible for directing the technical configuration and setup of the WMOS and WCS application server environments for new business processes or sites
• Support all phases of application development, testing and deployment activities and train direct reports to be able to support test phases with minimal oversight
• Plan dry-run activities and go-live execution to ensure code, configuration and data integrity
• Plan, manage and support WMOS application and database maintenance, installs, and upgrades
• Master gatekeeper of software change management log (revision control) and managing what code fixes need to be migrated to what environments.

Scope

• Staff supervision and development: Yes
• Decision making:
  • Creates policy and resolves problems
• Travel: Up to 25%
• Flex Designation: Anywhere

The anticipated salary range for this position is $159,600 - $239,500 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan, as well as a deferred compensation plan. Associates will accrue paid time off up to 236 hours per year, (inclusive of PTO, floating holidays and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Requirements

Education and Experience
Education

• 4 Year / Bachelors Degree Preferred

Years of Experience

• 8-10 years of experience as an application support specialist, systems analyst or application manager
• 3 or more years of managing a team of application support specialists or systems analyst

Skills

• Experience in combining a hands-on technical contributor role and a mentoring relationship with direct reports that delivers high quality business solutions enabled by IT software applications
• Highly proficient in navigating Manhattan Associates WMoS code environment and database structure, application logs, spool files, and stored procedures
• Minimum 3 years of experience managing the Manhattan Associates CSO (or equivalent) relationship on technical matters and open support cases
• Extensive knowledge of applications interfaces; understanding of XML, EJB, webMethods and ETL tools - Informatica, preferred.
• Excellent debugging and problem solving skills and the ability to teach others the same
• Must possess good time management behaviors, strong written and verbal communication skills, and readiness to hold others accountable to a standard of excellence in execution and continuous improvement
• Good knowledge of software development methodologies, tools, standards and procedures for high quality software development
• Proficient use of revision control tools for managing code movements across environments
• Experience (Required) -
• Skills (Required) -
• Skills (Preferred / Desired) -
• Additional Qualifications (behavioral traits, certifications, etc.) - Level of language needed to successfully accomplish the essential duties
• Fluent - English
• Level of mathematical skills needed to successfully accomplish the essential duties
• College-level mathematical skills
• Level of reasoning skills needed to successfully accomplish the essential duties
• College-level reasoning skills

Physical Requirements
Corporate - Remote - General office environment requiring ability to:

• Stand, walk, sit for extended periods of time .
• Speak and listen to others in person and over the phone and video conferencing.
• Use keyboard and read from computer screen and reports.
• The ability to lift up to 15 lbs.

Safety
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.