Work ScheduleStandard (Mon-Fri)
Environmental ConditionsOffice
Job DescriptionWhat will you do?
As a Senior Manager of Supplier Quality, you'll guide our global performance management program and elevate our supplier quality standards. You'll lead a team of Supplier Quality Engineers and work closely with cross-functional partners to support continuous improvement and strategic supplier development. This role offers the opportunity to contribute to critical quality initiatives, develop partnerships with key stakeholders, and facilitate problem-solving activities that address non-conformances.
Key responsibilities include:
• Lead and develop the Supplier Quality team; build talent and succession plans, strengthen organizational capabilities, and manage performance against business priorities.
• Manage team performance through ongoing coaching and formal performance reviews; identify development needs and support individual development plans.
• Own the supplier quality framework across the supplier lifecycle, from initial assessment and qualification through ongoing monitoring and improvement.
• Assist in setting the direction for the Supplier Quality organization, translating business and quality priorities into team objectives, operating plans, and clear accountability.
• Accountable for regulatory compliance and supplier risk management, ensuring risks are assessed, prioritized, and addressed across the supply chain.
• Define supplier quality metrics and review performance trends to guide priorities, resource allocation, new technologies, and process improvements.
• Drive the adoption of technologies and processes that strengthen supplier oversight and support material qualification, product changes, and sustaining engineering.
• Oversee quality improvement programs that deliver measurable gains in supplier performance and product quality.
• Using data analysis, quality tools, project management, and professional skills, lead initiatives to enhance supplier performance and product quality.
• Build strategic alignment across Sourcing, Manufacturing, Product Engineering, Global Technical Support, Operations, and Commodity Management to resolve systemic supplier quality challenges.
• Develop senior-level supplier relationships and engage supplier leadership in addressing systemic issues and improving quality capability.
• Plan and lead supplier quality audits, document findings, and follow up on corrective actions.
• Own the supplier audit program and corrective action governance, ensuring findings are addressed and recurring issues are prevented.
• Oversee the supplier nonconformance and corrective action system, ensuring timely containment, effective root cause analysis, and sustained corrective and preventive actions.
• Guide continuous improvement priorities across the supplier network, aligning projects and resources with business needs and quality risks.
• Maintain and analyze supplier quality and performance metrics to identify trends, investigate non-conformances, and conduct root cause analysis.
• Lead continuous improvement projects that improve supplier performance and product quality.
How will you get there?- Bachelor's Degree plus 8-10 years of experience, or Advanced Degree plus 6 years of experience in medical device/pharmaceutical industry quality or regulatory affairs roles
- Preferred fields of study: Engineering, Operations Management, or Biological Sciences
- Quality Lead Auditor certification preferred
- Minimum 3 years people management experience
- Strong knowledge of ISO 13485 and 21 CFR Part 820 regulations
- Experience with global regulatory agencies (FDA, IVDR Notified Bodies, PMDA, ANVISA, Health Canada)
- Proficiency in Six Sigma methodologies (8D, FMEA, DMAIC, Value Stream Mapping, Pareto Analysis)
- Statistical analysis skills (SPC, DOE, sampling)
- Experience with quality management systems (SAP, TrackWise)
- Strong understanding of supplier performance management principles
- Excellence in oral and written communication, with fluency in English
- Experience implementing global harmonization initiatives
- Experience managing matrix organizations across diverse cultures
- Strong project management and strategic planning capabilities
- Ability to build and maintain relationships with internal/external stakeholders
- Willingness to travel up to 50% domestically and internationally
- Ability to work in manufacturing environments requiring PPE including cleanroom gear
- Technical proficiency with IT databases and digital tools
- Problem-solving mindset with experience implementing effective solutions
- Manage a team and provide leadership and accountability for team performance, workload prioritization, management reviews, escalated supplier risks, supplier governance cadence, KPI targets, talent development, and execution of the supplier quality strategy.
- Execute on cross-division harmonization and organizational capabilities.
- Experience working with commodities ranging from machined parts, electrical components, plastics, resin, chemicals
Compensation and BenefitsThe salary range estimated for this position based in New York is $119,400.00-$165,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
